“Ok the delivery of the pent shed was delayed and the floor kit was delivered a day later once the floor had already been laid!
The instructions were difficult and too simplistic to follow and the utube video was for a larger and different pent shed.
I requested the base to be collected in September and I was assured the 'manufacturer' would arrange collection but this has still not happened
many emails later no collection. Additionally, Shedstore is NOT a retailer but a broker has does this happen. They think they are out of the Consumer rights Act and certainly act like it with total disregard to the customer and their rights
AVOID this broker business just AVOID”
“From ordering shed to finally having it erected took 10 weeks in all. Part of the problems was a lot of the shed parts were missing on first delivery. Not paticularly impressed with quality. The base wood wasn't cut straight so required wedges to ensure it lay flat. Wood split in places when nails hammered in. Numerous holes due to the knots in the wood and a warped door! Guys who came to build it were nice and friendly so I suppose there was one positive for the one star review.”
“Very poor product timber was full of knots some pieces broken due to poor quality.Pre made panels with tongue and groove boards have daylight between joints. Will have to visit timber merchants to get replacement timber. Delivery date changed the afternoon before delivery. A second rate product. On a plus side all inspections and accessories were correct. The delivery driver was first class. I hope the company contact me because I have a list of errors. Would not recommend this company.”
“Complete falsehoods and lies as to stock availability, lead times and delivery dates. Zero control over suppliers and abdication of their responsibility to manage this relationship, choosing instead to foist this on the end buyer. Would recommend you keep your money and shop elsewhere if you value your time.”
“DON'T BUY FROM THEM!!! I bought a wooden shed from them 8 weeks ago and on their website it was saying that the delivery time is 7-9 weeks. So my expectation was it will be delivered at earliest 7 weeks, at latest 9 weeks later. And now I am on week 8 and they just said they will deliver on week 11. I raised complaint about it but they said there is nothing they can do, delays are possible at any time and this is part of their T&Cs. So the delivery time they share on their website, it is just a lie to get more customers. I would definitely not buy this shed if I knew it will be delivered in 11 weeks. I now need to change my plans and wait for their delivery on week 11!!”
“Just bought a shed complete with floor support from shedstore. I was advised that bottom frame doesn't fully fit the actual shed. I have contacted company and talked to manager of the store and was negative and unsupportive to my claim.the bottom part is not fitted and was hoping for partial refund but they said because shed was erected the store cannot refund the money which I find rediculus.”
