Thank you for the great review, George! We're happy to hear that you experienced good service with us. Your satisfaction means a lot, and we appreciate your support. We look forward to assisting you again in the future!
Best wishes,
George Neale
Sales Manager
“MDF Veneered panels purchased, easy to use website and very good sheets. Delivery was prompt . Two of the panels where slightly damage when they arrived, after a quick call I was given a small refund to cover that damage. Customer service was very good. I have given 4 stars rather than 5 due to the damge on panels.”
Thank you for your thoughtful review, Virginia! We’re glad to hear that you found our website easy to use and that the delivery was prompt. We're also pleased that our customer service team was able to assist you quickly regarding the damage. We strive to provide the best quality materials, and your feedback is invaluable to us. We appreciate your understanding and look forward to serving you again in the future!
Best wishes,
George Neale
Sales Manager
Thank you for your review, Ian! We truly appreciate your feedback and are glad to hear that Loreta was able to assist you in resolving the issue. We strive to provide the best service possible, and it's great to know that our team is here to help. We hope to serve you again in the future!
Best wishes,
George Neale
Sales Manager
Thank you for your insightful review! We're glad to hear that your product arrived on time and met your expectations for the job. We appreciate your feedback regarding the delivery cost, and we’re committed to ensuring a better experience for our customers in the future. We're here to assist you anytime you need us!
Best wishes,
George Neale
Senior Sales Representative
“All products delivered as described and very quickly although an email telling me to expect the delivery would have been nice rather than the knock at the door
But in all a good service would definitely order again
Daniel”
Thank you for your thoughtful review, Daniel! We're glad to hear that you received everything quickly and as described. We appreciate your feedback about the delivery notification and will certainly consider it for the future. It’s great to know you’d order from us again, and we look forward to serving you next time!
Best wishes,
George Neale
Senior Sales Representative
Thank you for your excellent review, Michael! We're delighted to hear that you found our prices good and that our delivery service met your expectations. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!
Best wishes,
George Neale
Senior Sales Representative
“Purchased 18mm Chinese blockboard for kitchen cabinet construction. Delivery was superb, 2days after ordering. Communication was also great. The delivery guy called to confirm he was on route and gave me an ETA. The product would have got 5 stars had the surface veneer been a little thicker. It really is as thin as paper and great care must be taken when sanding. But to be honest it's not a problem for my use as it's going to be spray painted. All in all very happy with product and service from sheet materials wholesale. I can certainly recommend this company and will be using them again.”
Thank you for your thoughtful review, Kevin! We're so pleased to hear that you had a great experience with our delivery and communication. We appreciate your feedback regarding the veneer thickness and are glad to know it won't affect your plans. Your satisfaction is our priority, and we appreciate your recommendations. We look forward to serving you again soon!
Best wishes,
George Neale
Senior Sales Representative
“Excellent range of products. Easy to use website and ordering. Quality and supportive communication. Effective delivery. Not all products shown are always available”
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our product range and found our website easy to navigate. It’s great to know that our communication and delivery service made a positive impression. We appreciate your understanding regarding product availability and continually strive to improve. We look forward to serving you again soon!
Best wishes,
George Neale
Senior Sales Representative
Thank you for your thoughtful review, Benjamin! We’re glad to hear that you appreciate the quality of our products and the service we provide. While we understand that pricing can be a consideration, it’s great to know you feel it’s worth it. Your support means a lot to us, and we hope to assist you again soon!
Best wishes,
George Neale
Senior Sales Representative
“Products are usually pretty good as is delivery but unfortunately delivery is very expensive. So unfortunately I have started ordering from elsewhere where delivery is less than a third.”
Dear Mark,
Thank you for sharing your feedback. We're glad to hear that you've been pleased with our products and delivery quality. We understand that delivery costs are an important factor, and as a wholesaler, we’re committed to offering the most competitive rates available. We have a price-match policy for like-for-like quotes and are open to discussing price revisions to better meet your needs.
We’ve attempted to reach out to discuss this further but haven’t been able to connect. Please feel free to get in touch directly so we can explore options to make our service more cost-effective for you. We’d love the opportunity to continue working together!
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Thank you for your great review! We're pleased to hear that your delivery was on schedule and that you were satisfied with the price and quality of our materials. It's also wonderful to know that our team promptly addressed the issue with the damaged board. Your feedback is invaluable, and we look forward to serving you again soon!
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
“Your advert could be clearer material I ordered was smaller than I expected once it arrived. Had your advert been clearer I would have chosen other materials. I only give one strike and your out, therefore I will not be buying from you again!”
Dear Steve,
Thank you for taking the time to leave your review! We’re glad we had the chance to speak and clarify that the 18mm moisture-resistant MDF board we delivered matches the 2440mm x 1220mm measurements advertised on our website. We understand how easy it can be to mix up suppliers, and we appreciate your understanding as we worked through this together.
If you have any further questions or need assistance with future projects, please don’t hesitate to reach out.
We’re here to help and ensure you’re completely satisfied with our products and service.
Best regards,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Thank you for your great review, Gerald! We’re really pleased to hear that your order was delivered on time and that you’re happy with the product. Your feedback is much appreciated, and we’re here to help whenever you need us in the future!
Best regards,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
