Sherlock & Pages Reviews

Name: Sherlock & Pages
Address: 2 Catherine Hill, Frome, Somerset
Rating: 4.96

5.0 Rating 473 Reviews

99 %

of reviewers recommend Sherlock & Pages

Company Reviews

Product Reviews

Metrics

5.0

Based on 473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Sherlock & Pages 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

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“I live in the States and have ordered from Sherlock and Pages . They ship out quickly and I got my order fast. I would love to see the shop in person one day.”

Helpful Report

Posted 6 months ago

“Absolutely wonderful service and great customer service!!!! I orderd two books off of their recommendations and they were GREAT recommendations (The Name of the Rose, and The Feast). I also ordered a tote bag and I love it, because it has a flat bottom base.”

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Posted 6 months ago

“I contacted Sherlock and Pages to collaborate and support this new business (after a couple of Instagram posts requesting support from anyone and everyone), all the way from Australia (we bought a box of books and promoted it on our You-tube channel), with the desire to further promote the bookshop via a book competition being held on the channel and was told Sherlock and Pages would be interested. However, the lack of communication (at least four, possibly six emails from me not responded to) and any follow up from the bookshop has been disappointing. As a result, we recently offered the opportunity to another bookshop in the UK, who took it gratefully. Terribly disappointed Cheryl Elvin Australian Book Travels”

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Posted 6 months ago

“Wonderful little bookshop with a brilliant online catalogue too. Delivery super quick, but the customer service is what really makes it special. Luke has made some wonderful recommendations for me and I’m always excited to see the latest instalment of the book club podcast.”

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Posted 6 months ago

“This is a lovely bookshop that I hope to visit in person some day! For now, I've been following them from across the ocean via socials. Their carefully selected books always appeal to the nature and history lover in me, and the experience of ordering from them internationally was easy and seamless. I've loved the books I've ordered from them so far and will be doing some more gift shopping there soon. They're one of my favorite "local in my heart" bookstores.”

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Posted 6 months ago

“Bought some beautiful nature books from here. They were delivered quickly and were very interesting. Looks like a lovely shop, wish I lived near there.”

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Posted 6 months ago

“What a wonderful bookstore! Carrying just the kinds of books I am looking for and always fun to browse and buy. Someday I hope to get across the pond to Frome and shop in person. All the books I have ordered from the U.S. have arrived in good time and well packed. Thank you!”

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Posted 6 months ago

“An amazing independent bookstore with commitment and vision to supporting and promoting insightful and valuable stories and learnings with a global reach. Excellent communication and accessible delivery and grateful that we can purchase from Australia.”

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Posted 6 months ago

“The most gloriously curated independent bookshop. It’s obvious how much love and care the owners put into their business. Great online shop, super fast delivery at a fair price. Wonderful artist features and reading recommendations. Thrilled to have discovered it. I know it will be a long term relationship as they continue to flourish.”

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Posted 6 months ago

“Such a wonderful shopping experience! I received my beautiful book, and high quality tote bag, in no time, safe and sound. I live in Canada and it arrived so quickly. I'll definitely shop at Shakespear & Pages again! Thank you for your excellent service and a wonderful shopping experience.”

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Posted 6 months ago

“Sherlock and Pages makes it easy to be invested in their success. Buying books is an obvious support but also taking part in conversations and following the interesting strands of their online presence. It feels so personal and it is just a pity they are a bit too far from us to drop in on them.”

Helpful Report

Posted 6 months ago

“Fantastic independant book shop, great choices & excellent customer service. Ordered online one day & as if by magic arrived the next day! We MUST support this wonderful little treasure of a bookshop. Always great posts & reels keeping us well informed of everything worth knowing 👍 😀”

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Posted 6 months ago

“Initially found via Instagram, I have purchased several books from Sherlock and Pages and the books always arrive quickly. Love this lovely independent book shop and watching their social media posts and book recommendations”

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Posted 6 months ago

“Fast delivery to me in the US. Tote and book ordered were exactly as described. Looking forward to ordering from this company again soon!”

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Posted 6 months ago

“Excellent bookshop, lovely staff and a pleasure to buy from. ❤️❤️❤️❤️❤️”

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Posted 6 months ago

“An Aladdin's cave of curated books on topics close to my heart. Wonderful place”

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Posted 6 months ago

“What a lovely store with an unique collection of books!”

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Posted 6 months ago

“I have truly enjoyed following Sherlock & Pages on Instagram and visiting their website to purchase books. As an American, it is impossible to find a shop that curates a collection of books based on quality and content (as opposed to publisher demands), and reliably ship them at a reasonable price. Sherlock & Pages has managed to do just that. I have been introduced to wonderful books that I never would have encountered in the States. I have loved every purchase I have made. Sherlock & Pages satisfies my longing for neighborhood bookstore. I have been completely charmed by the experience and hope to one day visit the shop in person.”

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Posted 6 months ago

“Small but perfectly formed! Every time I visit this beautiful book shop, I’ve had brilliant recommendations for all readers of ages or at least 8-80. Thanks to the book club, I’ve read my favourite book in an absolute age. I always look forward to my next visit.”

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Posted 6 months ago

“Love ordering books from Sherlock and Pages. Ordering from this book shop helps me to pick titles I may not always pick or find from the high street chain The books arrive quicky and very well packed.”

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Posted 6 months ago

Sherlock & Pages is rated 5.0 based on 473 reviews