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“ShipMyCar were contracted to ship a car from South Africa to the UK.
Quoted 12 to 16 weeks. Collection was some 30 weeks later.
Communications was very poor throughout.
From a web site which promises so much and delivers so little.
The time for shipping and delivery was 3 times as much as quoted.
Communications was very poor and required much prodding after each step failed to materialise.
This in turn caused me to make multiple changes to my rota to be available for collect of the car, as each deadline changed.
Made a journey down to Milton Keynes in Nov 18 to collect my goods and personal effects, as the car was no where near being available for collection.
The car was not ready or accessible on arrival after being informed in advanced of my arrival date and time
After constant prodding as too progress, being informed the car was ready for collection in Feb 2019 and having 7 days to collect, after which time a daily GBP10 fee would be chargeable, a time and date was confirmed and still the car was not ready, the license plates were being fitted and the side window tint was being removed on the day of collection.
After informing I would be collecting the car that day.
Additions to the quote were added without communication.
All in all a rather long and drawn out process which could have been better handled if the communication were all the was promised.
Would not recommend for shipping your car.”
