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Ship a Car Direct Reviews

4.9 Rating 1,144 Reviews
99 %
of reviewers recommend Ship a Car Direct
Anonymous
Anonymous  // 01/01/2019
Very knowledgeable and patient broker whose reassurances helped guide us through this process. Pick up and delivery dates, although estimated, proved accurate. Reasonable rates.
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Posted 1 year ago
I was tasked to find an enclosed car transport service to deliver our vehicle from Omaha to Phoenix. I searched for companies that had good reviews then started to call. I had talked to about 4 companies before I called Ship a Car Direct and spoke to Renee. I gave her the same information I had given the prior companies, but there was something about her phone presence, transparency and honesty that I felt I found the company we could entrust to get our vehicle transported. This was a whole new process to understand and I just felt a high level of trust - due to Renee! I received emails to confirm our arrangement and then when a driver picked up the job, I was given the contact information of the transport company and the driver. It was important to me that I have estimated times of arrival especially when the car was picked up because I would not be available to be home and was relying on others to get the car out of the garage when it was picked up. Our friend who was present to monitor the pick-up of the car said the driver was very careful loading the car into the trailer. It was a pleasure meeting him when he delivered our vehicle 48 hours later. The entire process met and exceeded our expectations. I wouldn’t hesitate to recommend Ship a Car Direct nor the driver, Anton, for Global Logistic Auto Group LLC
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Posted 1 year ago
Fast, reliable and communicated well. I would highly recommend
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Posted 1 year ago
Car was on time driver communicate with me letting me know where he was at during his transport. Vehicle went from point A-B with no problems and arrive in the same condition. Jennifer was great Thank you very much.
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Posted 1 year ago
Mike kept us informed and answered all question promptly. Car arrived as scheduled without any damage. Pick-up and delivery people were friendly, courteous, and efficient.
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Posted 1 year ago
I was concerned when looking for a reputable company to transport my vehicles. Mike from Shop a Car Direct, stayed in communication with me. I was able to call and have any questions or concerns addressed. Much appreciated!! Thank you
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Posted 1 year ago
The communication was amazing! They kept constant communication with me as far as eta of when the car would be picked up, when the car would be dropped off and I really appreciated it! Despite the date change-my car arrived exactly the day that I wanted it to.
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Posted 1 year ago
Good follow-up. Lottie was very easy to work with and stayed engaged throughout the delivery of my car. Car delivered safe and sound. I would use Ship a Car Direct again.
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Posted 1 year ago
Fantastic customer service and integrity in educating the consumer on the process of arranging to ship a vehicle for the novice.
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Posted 1 year ago
Great service
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Posted 1 year ago
Jennifer listened to my concerns and gave me all the details of what to expect, as this was my first time to ever have a car shipped. I was a bit stressed and Jennifer gave me reassurance regarding this process. My car was picked up, and safely delivered. I am very thankful that Jennifer replied to my texts timely. She was what made me go through with the shipping!
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Posted 1 year ago
Great customer service. Everything went according to plan and as advertised. Delivery went without a problem and my sister was also very pleased.
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Posted 1 year ago
Great system Excellent service from. Dave and team. Car arrived early.
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Posted 1 year ago
Very helpful an nice
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Posted 1 year ago
Extremely responsive, provided explanations for all my questions, and my car was picked up and delivered on the exact dates as requested. Would recommend
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Posted 1 year ago
Lottie was easy to deal with and had great communication throughout the entire process. I’d use them again.
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Posted 1 year ago
Great service and professional support. Shipper found in my time frame and budget. Shipper had new equipment and was on schedule for pick up and delivery. Extremely courteous team.
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Posted 1 year ago
Great. Arrived a day early. Car in perfect condition.
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Posted 1 year ago
Very happy with the service provided by Ship a Car Direct. Arrangements with shipment company promptly made and excellent follow-through after delivery and when I had questions. Shipment company was slow in communicating en route, but car was delivered in good order and within agreed-on time frame. Excellent customer service by Ship a Car Direct!
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Posted 1 year ago
Car picked up and delivered with only minor delays on pick up, but delivered faster than expected. Would use again.
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Posted 1 year ago
Ship a Car Direct is rated 4.9 based on 1,144 reviews