Login
Start Free Trial Are you a business? Click Here

ShipInsure Reviews

3.7 Rating 163 Reviews
64 %
of reviewers recommend ShipInsure

Write Your review

Anonymous
Anonymous  // 01/01/2019
Ill make this short, Ordered on the 16th of May, said it was delivered on the 22nd of May however nothing in my mail box. Submitted a claim to ShipInsure and was told they would do nothing until the 26th of May. Its now the 27th of May and still nothing, no product no refund no worth while e-mails with a simple solution...Replace it as I requested. This was for a graduation gift but I just gave him a IOU but who knows when this company will handle it! Total joke on responses or help, I HIGHLY regret buying from this company. All hype and not a single bit of help to get this corrected! DONT WASTE YOUR MONEY ON SHIPINSURE!
Helpful Report
Posted 4 weeks ago
The resolution is horrible. Seems like a scam. You can only do store credit but the item you ordered and all the other items you want are out of stock. So I have to come out of extra money to get my sons outfit as well as never using the store credit
Helpful Report
Posted 6 months ago
The delivery driver broke the item in the box by throwing it on my steps. Shipinsure wouldn’t cover the damages.
Helpful Report
Posted 6 months ago
Don’t add this insurance. They don’t stand behind their claim even for obvious damages. Unresponsive and unfriendly customer services.
Helpful Report
Posted 9 months ago
They are liars. Do not trust them. Terrible experience trying to set up and talk with customer support.
Helpful Report
Posted 9 months ago
A joke for sure, bought a laptop, it doesn't work. what the hell good are they, if damaged in transit how would you even know until it was received. Just another ripoff probably from ripoff tanga.com.
Helpful Report
Posted 1 year ago
Didn't want this added to my order. FAQ says to contact them, but I see no way to contact them.
Helpful Report
Posted 2 years ago
They said I needed and ID to file a claim but I have not revived one. Every time I ask for one I get disconnected
Helpful Report
Posted 2 years ago
My pre owned bottle was supposed to be 95% full. So when i try to spray it, I taught the sprayer was brokent so I removed it. When I poured what was left, I fond out that the bottle was almost empty. What can we do? Thanks.
Helpful Report
Posted 2 years ago
I want a replacement the item was marked delivered but not received by it rightful owner me Jaden Reaves the order number was D4JX9VXT6WN4
Helpful Report
Posted 2 years ago
Fed ex just drove right. By
Helpful Report
Posted 2 years ago
Why don’t you have a phone number to be able to talk to a live person?
Helpful Report
Posted 2 years ago
Why don’t you have a phone number to be able to talk to a live person?
Helpful Report
Posted 2 years ago
i don't recall ordering shipinsure- not sure why my credit card was charged
Helpful Report
Posted 2 years ago
I did not add bradsdeals coupon. I’ve had issues before and never got resolved . Can never get anyone. I want the coupon added to my order
Helpful Report
Posted 2 years ago
scam!!! I set up this app and then went to file a claim & I was told they don't cover International shipments. Which according to their website, they do, but in actuality they do not!! However they charged my international customers for the protection upon checkout!! So my customers (and myself) believed they are covering the orders ! customer service is terrible, tookt weeks to even get an answer. An absolute scam! Am out of hundred of dollars & am so disappointed. DO NOT download this app!!
Helpful Report
Posted 2 years ago
How can I give a review when I haven't received my package yet???
Helpful Report
Posted 2 years ago
I ordered max light. Set something else
Helpful Report
Posted 2 years ago
very bad service
Helpful Report
Posted 2 years ago
I deliberately UNCHECKED THE SHIPINSURE!!!!!!
Helpful Report
Posted 2 years ago
ShipInsure is rated 3.7 based on 163 reviews