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SHIRLEY WOOLS LIMITED Reviews

4.4 Rating 119 Reviews
A
Happiness Grade

SHIRLEY WOOLS LIMITED have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.

A

Price - Excellent

100.00%
Industry Average
Have used this company quite a lot. Find the service really good very efficient. Yarn and patterns are a good price and the free gift always welcome
- Dee
Just received my first order, very good customer service, kept informed of status of order, great price. Delivered quickly and we’ll packaged, would definitely recommend
- Alison Dean
Thank you for wool . The price was good and the service to my front was very quick. Thanks again. I will be ordering again from you.
- Janette Shelley
A

Delivery - Fast

100.00%
Industry Average
Really quick delivery and responded to a query really swiftly, solving an error I made with my email address. Will was well priced and with this customer service I will definitely use again
- Anonymous
Consistently good service. Very competitive pricing and free pattern book and delivery for orders over £30.
- Susan
Prompt delivery. Excellent customer service. Have used several times already. Happy to use again. Immediate refund for duplicate order.
- Hazel
A

Refunds - Easy

100.00%
Industry Average
Prompt delivery. Excellent customer service. Have used several times already. Happy to use again. Immediate refund for duplicate order.
- Hazel
100.00%
Industry Average
I ordered several patterns and some yarn. It arrived within days, but there was an error, due to two patterns having the same number. I emailed Shirley Wools and got a reply within the hour, which resolved the matter, along with an apology about causing me the trouble of having to contact them over it. Well done Shirley Wools for good service and fast action to correct an error. Will certainly shop here again.
- Jill Parkinson
Really quick delivery and responded to a query really swiftly, solving an error I made with my email address. Will was well priced and with this customer service I will definitely use again
- Anonymous
Consistently good service. Very competitive pricing and free pattern book and delivery for orders over £30.
- Susan