The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 565 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick delivery and I love my new shoes !”

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Posted 1 year ago

Yay! I'm so glad your shoes got to you super fast AND that you love them! Our miission: accomplished! Thanks for your lovely review. Carolx

Posted 1 year ago

“Just beautiful shoes for large feet. Staff so friendly and helpful. Very happy I found you.”

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Posted 1 year ago

We are so happy you found us, too, Laura. Thank you so much for your beautiful review. It's so appreciated. Carolx

Posted 1 year ago

“Received my new shoes & oh so happy! Perfect colour & size. Beautifully gift wrapped & delivered so quickly. Thanks so very much”

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Posted 1 year ago

You're so, so welcome, Debra. I'm thrilled that you're oh so happy! That makes us very happy, too! Carolx

Posted 1 year ago

“I am so happy that I found a shoe store that is able to meet my needs. Carol and her staff as so wonderful and helpful in so many ways.”

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Posted 1 year ago

Oh Melissa, thanks so much for your lovely words. We really appreciate them. Carolx

Posted 1 year ago

“Carol is lovely. She is very helpful. I always find a lovely pair of shoes, even if I don't need them. But most of all, it's Princess I'm fond of. She is a sweetheart.”

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Posted 1 year ago

Haha, I laughed out loud as I was reading your lovely review, Sylvia. Princess really does think everyone comes in JUST to see her! Many thanks from both of us! Carolx

Posted 1 year ago

“The Shoe Garden fills a gaping hole in the market, for the longer footed lady! I was so excited to find Carol and her beautiful shoe boutique! I now can have beautiful shoes for my size 11/12 feet! Every online purchase & delivery comes beautifully wrapped, as a gift! You can see & feel the LOVE! How nice it is to be pampered, when for years, I've been looked at like I'm crazy for asking, "Do you have this in a size 11?" And oh the service, the ease of returns and refunds, if necessary!”

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Posted 1 year ago

Oh Lisa, you've totally made my day today! Thank you so much for your lovely review. It means so much to us. Carolx

Posted 1 year ago

“The delivery of the shoes was sooooo quick, less than 48 hours delivered to Sydney!! They came wrapped beautifully! It was like opening up a birthday present. And the shoes fitted extremely well. It's such a relief to find size 12 ladies shoes!! Thank you so much for such a wonderful range of shoes!”

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Posted 1 year ago

We are so happy you enjoyed shopping with us, Shannon, and that your new shoes are a perfect fit. We love to hear that! - SamX

Posted 1 year ago

“I am so happy I was recommended your store for shoes for my model T feet. The shoes are fabulous, good quality and good value. D”

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Posted 1 year ago

We are so happy, too, Denise! Thank you for your lovely review; it's so appreciated. Carolx

Posted 1 year ago

“First purchase from this business: beautiful quality shoe, looks exactly as it does online ( fortunately). Excellent buy for reasonable cost. So stylish!! I am so pleased to be able to achieve all that in a large size shoe for once.”

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Posted 1 year ago

Yay! I'm so happy you enjoyed your first shopping experience with The Shoe Garden. And, of course, that you lov eyour stylish new shoes. Enjoy. Carolx

Posted 1 year ago

“Bought some delightful flat, sequinned sandals from The Shoe Garden online. My order arrived within a week and the sandals fitted perfectly. They are so gorgeous AND comfortable and will be wonderful with a range of summer outfits! Thrilled with my purchase!”

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Posted 1 year ago

Woohoo! I'm so glad you're so happy with your lovely sparkly sandals, Christine. I have these, too, and love them. Carolx

Posted 1 year ago

“As an owner of large and wide feet, I love shopping online at The Shoe Garden. Shoes are wrapped beautifully and my hubby loves the lollies as he dives in to grab them. It's the small things that mean the most!”

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Posted 1 year ago

Oh, I'm so glad that you AND your husband (hehe) are enjoying your Shoe Garden shopping experience. Thanks so much for your beautiful review. Carolx

Posted 1 year ago

“Very fast shipping. Beautiful choice of shoes I can see carol takes alot of pride in selecting the shoes she sells. I also like that she tries on the shoes and can recommend sizing.”

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Posted 1 year ago

Oh Tiana, thank you for your lovely review. You're so right ... I'm super proud of The Shoe Garden, as are my beautiful team, Cherie and Sam. We try really hard to provide lots of choices and sizing information and get your shoes to you as fast as humanly possible. Thanks again. You've made my day with your lovely review! Carolx

Posted 1 year ago

“One of my best shopping experiences! Carol and her team go beyond expectations to fulfill customer requirements! Plus in my last order I received a beautiful complimentary scarf - thank you Carol xx”

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Posted 1 year ago

Okay, so my day is now totally made, Carolyn! Thank you so much for your amazing feedback. Carolx

Posted 1 year ago

“The personal service and range of shoes is amazing. I live 40 minutes away but the trip is worthwhile. I always walk away with several beautiful, comfortable pairs of shoes.”

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Posted 1 year ago

How wonderful! Thanks so much for sharing Vickie; I'm so glad you always leave with some gorgeous shoes. I really appreciate your lovely feedback. Carolx

Posted 1 year ago

“I love my new Rollie Derbys from the recent pre-order, they're so pretty and comfortable, and have instantly become my go to shoes! Thank you so much Carol and team for your amazing service as always”

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Posted 1 year ago

Oh, you're so very, very welcome, Danette. I am so happy that your new Rollies are now your go-tos! Woohoo! Thanks for your lovely feedback. Carolx

Posted 1 year ago

“Size 12 black boots that look feminine”

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Posted 1 year ago

Yay! I'm so glad you love your new boots, Amanda. Thanks for sharing. Carolx

Posted 1 year ago

“Always a pleasure shopping at the Shoe Garden- I always leave happy!”

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Posted 1 year ago

And that makes me SO happy, Natalie! Thanks for your lovely feedback. Carolx

Posted 1 year ago

“I had my first visit to the shoe garden about a month ago.Such a beautiful shop with a wonderful array of shoes for people with long feet.I bought myself a pair of boots which I have worn regularly since. I have never had such a large choice before and can’t wait for the spring and summer shoes to come in.Thank you Carol for opening this great shop.”

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Posted 1 year ago

Yay! I'm so glad you enjoyed having choices and we are looking forward to helping you find something wonderful for next season, too. I really appreciate your kind words, thank you. Carolx

Posted 1 year ago

“As a long standing customer of The Shoe Garden I can say that you can always count on a warm welcome, friendly, informed and professional service and even the pet of a little white dog if you are very lucky! Whether you purchase in-store or online Carol and her staff value each and every purchase and I have never left disappointed, always finding something for any event that I need. It is an absolute pleasure to have choice and her large and colourful range means there is something for everyone!”

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Posted 1 year ago

Thank you soooo much Michelle. It's always a delight whenever you visit and I'm so glad we've always been able to find you something fabulous ... even some shoes that might shift you a little out of your comfort zone and that you end up adoring! I appreciate very much your lovely review. Carolx

Posted 1 year ago

“I love this online shop because they have a great range and are very responsive to their customers. My queries were dealt with very quickly (and patiently!). Marie, Melbourne”

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Posted 1 year ago

Oh, thank you so much, Marie, for your lovely feedback. We are always here to help. Carolx

Posted 1 year ago

The Shoe Garden is rated 5.0 based on 565 reviews