The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 619 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 9th February 2026

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carol is always very welcoming and is helpful in identifying best shoes to match your foot size and shape. A pleasant shoe shopping experience at The Shoe Garden!”

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Posted 9 months ago

Thank you so much for your kind words and review, Sandy. I'm so glad you enjoyed your Shoe Garden shopping experience. Carolx

Posted 9 months ago

“Love visiting Carol & Princess. My recent visit I purchased 3 pairs of beautiful shoes… A real treasure trove of beautiful Sandles, Boots, Shoes and so much more. See you on my next visit.”

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Posted 9 months ago

Oh, and we love having you visit, Maree. Thank you for your beautiful review. It's so appreciated. Carol & Princessx

Posted 9 months ago

“Love my new shoes as always a great fit !!”

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Posted 9 months ago

Here's to shoes that fit our lovely long feet AND are comfortable AND are gorgeous! Thanks for your lovely feedback, Clare. Carolx

Posted 9 months ago

“Lovely customer service, quick delivery and the shoes themselves a beautiful match for my dress for my sons wedding”

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Posted 9 months ago

Thank you, Kimberley, for your kind words about our service. And we are truly happy to hear your shoes are just right for your wedding outfit. SamD

Posted 9 months ago

“Shopping at the Shoe Garden is a pleasure. The range is incredible for us ladies with Size 10 or over feet. Carol is welcoming. knowledgeable and very helpful. The shop is beautifully arranged and there is parking😄”

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Posted 10 months ago

Thank you so much Lyn for your wonderful review. I so appreciate your kind words. Carolx

Posted 10 months ago

“The customer service I received was incredible. I was able to find the perfect work shoe and I can’t wait to come back in the future for my next pair of shoes. Having a shop that only caters for the bigger sizes is fantastic.”

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Posted 10 months ago

And we can't wait to welcome you back, Kellie. Thanks for your lovely review. Carolx

Posted 10 months ago

“OMG finally got boots that fit me so over whelming happy 😀”

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Posted 10 months ago

Awww, we are so happy that you are so happy, Meg! Enjoy your fabulous boots and thanks for sharing. Carolx

Posted 10 months ago

“It was amazing to be able to choose from so many different styles of shoe all in one place. The service was amazing. I am an aus 12. I look forward to purchasing more from the website in the future.”

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Posted 10 months ago

How wonderful! I'm so glad you enjoyed shopping with us, Colleen. And we look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 10 months ago

“Shoes, shoes and more shoes.... and boots! All of them fabulous and with great staff on hand to help you choose. There's even a preloved section where you can sniff out a bargain. I'm so pleased I found this little treasure... Thankyou x”

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Posted 10 months ago

Awwww, we absolutely LOVE being called a treasure! Thanks so much for your beautiful feedback, Lisa. Carolx

Posted 10 months ago

“I love that I can walk into the store and shop in person or ask questions online and get quick and personal service.”

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Posted 10 months ago

That is fabulous feedback, Courtney, thank you. We really appreciate it. Carolx

Posted 10 months ago

“I have been shopping at Shoe Garden for 10 years, and Carol is always so wonderful to deal with. She chooses great designs, has regular sales, and I love the pre-loved shoes option as well. On the rare occasion a return or exchange is needed, Carol ensures it is seamless, smooth and stress-free!”

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Posted 10 months ago

Alison, I really appreciate your beautiful review and also your support over the past decade! Thank you so much. Carolx

Posted 10 months ago

“The shoes I purchased are soooo comfortable …. And were on sale - bonus! Carol also took the time to help my aunt from London who has terrible trouble finding shoes. It was lovely that they could reminisce about shoe shops for larger feet that used to be in London. All round a great experience and my aunt took home the perfect Brisbane souvenir - shoes from the Shoe Garden!”

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Posted 10 months ago

Haha, what a wonderful souvenir for your aunt! I love that. And I also really appreciate your kind words, Sandy. I'm so glad you and your aunt were able to find something fabulous. Carolx

Posted 10 months ago

“hi carol, i always trust your judgement when asking your advice on the phone and in store. you say it simply the way you see it and what is the most practical for the customer. people shopping from interstate and country buyers need,to be assured that what you are saying is genuine. I have always found your advice to be correct. thanks again for my gorgeous new shoes.”

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Posted 10 months ago

Thank you so much June for your kind words and those five shiny stars. It's so appreciated. Carolx

Posted 10 months ago

“Just received my new boots and I love them. They arrived within 4 days even though it was Easter. The packaging is such a beautiful touch. All in all absolutely highly recommended the Shoe Garden 👞 🥰”

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Posted 10 months ago

Thank you so much Roslyn. We so appreciate your kind words and recommendation and are so glad you love them. Carolx

Posted 10 months ago

“Carol and her team provide an extremely helpful service. Great selection of shoes. Quick delivery.”

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Posted 10 months ago

Thank you so much for your lovely review, Sharon. We all appreciate it very much. Carolx

Posted 10 months ago

“Love my shoes. Fit perfectly. Beautifully presented. Fast delivery. Highly recommend. Will be buying again. Love the shoes so much. Thank you!”

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Posted 10 months ago

That means so much to us, Leanne. Thank you for your amazing review and recommendation. We look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 10 months ago

“My lovely boots arrived yesterday, they were beautifully packed with a message and gift, they also arrived quickly. I look forward to wearing them soon when the weather here cools down. Thank you Carol”

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Posted 10 months ago

Yay, we are so glad your divine blush boots arrived quickly and that you love them, Christine. That makes us so happy to hear. And yes, here's to some cooler weather soon! Carolx

Posted 10 months ago

“Love the Shoe Garden, no better place to shop whether in store or online service is top tier.”

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Posted 10 months ago

Oh Talei, thank you so much! I miss seeing you and Natalie in-store, but it's always so lovely to see your name pop up on socials or in our online orders. So glad you love the navy Bees ... stunning! Carolx

Posted 10 months ago

“My FAVORITE shop! Thank you, again for my beautiful shoes! So love shopping with The Shoe Garden. Description and sizing info is always spot on. Love my tan points, feel like slippers! ... And they look so glamorous! Thank you again xo Jessica”

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Posted 10 months ago

That's music to our ears, Jessica. We are so thrilled to be your favourite shop! Thank you for your beautiful words. Carolx

Posted 10 months ago

“A great experience buying shoes from Carol. Not only the best price. but carefully packaged to high standard, with a surprise treat inside. The best shop to buy from , many thanks, will buy again”

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Posted 10 months ago

Well, you've totally made my day, Linda! I'm so chuffed that we've provided you with a great shopping experience. And we look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 10 months ago

The Shoe Garden is rated 5.0 based on 619 reviews