Shoeaholics.com have a Customer Happiness Grade of D. Customers love their prices and customer service but are unhappy with their delivery and refunds.
“
Great fitflop trainers. Excellent quality, price and delivery. Happy customer!
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- Anonymous
“
The price was £57.
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- Lynn
“
The shoes were an absolute bargain price, they arrived in their original Carvela box and were wrapped in tissue paper and in perfect condition.
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- Ang18
“
All I can say is please don’t order from this company it’s an absolute joke I paid for next day delivery which was £6.95 for my daughters birthday and it arrived 11 days later after numerous emails as they don’t accept phone calls never again.
”
- Lisa
“
Then you tell me you're issuing a refund as Evri made a delivery attempt.
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- Suzanne Manktelow
“
Ordered kurt Geiger trainers, idiots sent me the wrong colour. Eventually got refund but they never gave me my delivery fee back! Even though it was their fault
Not professional company
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- naomi
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They acknowledged receipt of my item on 2nd January as seen in pic I posted and was told it would take 10 working days for my refund to be processed as it used to before.
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- Displeased Peter
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Refund wait is 14 Working days! Thats after Evri deliver to their warehouse. Unrealistic timeframe for an online retailer. Wont be using again
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- Julie
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They are refusing to refund me and say have no record of my order.
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- Lorraine Carlin
“
if you are unhappy about Shoeaholics.com you must try
SHOEAHOLICEUGENE.COM.
THEY ARE NOT RELATED. THIS STORE IS A LOCAL EUGENE OREGON BASED STORE. GREAT SELECTION. GREAT SEEVICE. GREAT SERVICE AND GREAT SATISFACTION. CHECK IT OUT. ON 10TH AND WILLAMETTE STREET IN THE FAMOUS EUGENE OREGON. PHONE 541 687 0898.
”
- Lazars bazar
“
I ordered a couple of bags. The prices were excellent and beautifully packaged and it was very nice and fast delievery. I have placed couple of orders since and have always received the same excellent service.
”
- Ellie
“
I thought something was missing from my order (which was my mistake) so phoned customer services.
”
- Clare