Shoeaholics.com Reviews

2.1 Rating 139 Reviews
D
Happiness Grade

Shoeaholics.com have a Customer Happiness Grade of D. Customers love their prices and customer service but are unhappy with their delivery and refunds.

A

Price - Excellent

100.00%
Industry Average
Great fitflop trainers. Excellent quality, price and delivery. Happy customer!
- Anonymous
The price was £57.
- Lynn
The shoes were an absolute bargain price, they arrived in their original Carvela box and were wrapped in tissue paper and in perfect condition.
- Ang18
F

Delivery - Slow

0.00%
Industry Average
All I can say is please don’t order from this company it’s an absolute joke I paid for next day delivery which was £6.95 for my daughters birthday and it arrived 11 days later after numerous emails as they don’t accept phone calls never again.
- Lisa
Then you tell me you're issuing a refund as Evri made a delivery attempt.
- Suzanne Manktelow
Ordered kurt Geiger trainers, idiots sent me the wrong colour. Eventually got refund but they never gave me my delivery fee back! Even though it was their fault Not professional company
- naomi
F

Refunds - Difficult

30.00%
Industry Average
They acknowledged receipt of my item on 2nd January as seen in pic I posted and was told it would take 10 working days for my refund to be processed as it used to before.
- Displeased Peter
Refund wait is 14 Working days! Thats after Evri deliver to their warehouse. Unrealistic timeframe for an online retailer. Wont be using again
- Julie
They are refusing to refund me and say have no record of my order.
- Lorraine Carlin
80.00%
Industry Average
if you are unhappy about Shoeaholics.com you must try SHOEAHOLICEUGENE.COM. THEY ARE NOT RELATED. THIS STORE IS A LOCAL EUGENE OREGON BASED STORE. GREAT SELECTION. GREAT SEEVICE. GREAT SERVICE AND GREAT SATISFACTION. CHECK IT OUT. ON 10TH AND WILLAMETTE STREET IN THE FAMOUS EUGENE OREGON. PHONE 541 687 0898.
- Lazars bazar
I ordered a couple of bags. The prices were excellent and beautifully packaged and it was very nice and fast delievery. I have placed couple of orders since and have always received the same excellent service.
- Ellie
I thought something was missing from my order (which was my mistake) so phoned customer services.
- Clare