Shoeaholics.com have a Customer Happiness Grade of B-. Customers love their delivery and customer service but are unhappy with their refunds.
“
Great fitflop trainers. Excellent quality, price and delivery. Happy customer!
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- Anonymous
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Ordered a pair of Shoe The Bear boots and KG boots yesterday, paid for the next day delivery and they came around 1:30pm today. Can’t complain.
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- Anonymous
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It’s true that Hermes is a rubbish delivery service that fake a signature and leave on your doorstep, however my parcels have always arrived and often earlier than stated.
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- Anonymous
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To make matters worse, I then received an email stating that the issue had been “resolved” — when in reality I have not even received a proper reply addressing the evidence I submitted, nor have I received a refund.
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- Anonymous
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For some reason I am not able to return my order. Really bad. I want my refund please.
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- Aurora
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Given notice that the shoes weren't wanted if not arrived by Saturday, shoes arrived Monday!!! Had to chase up refund and finally almost a month later refunded, 12 emails all told I've sent, wasted so much time, frustrated and angry.
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- Janet
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if you are unhappy about Shoeaholics.com you must try
SHOEAHOLICEUGENE.COM.
THEY ARE NOT RELATED. THIS STORE IS A LOCAL EUGENE OREGON BASED STORE. GREAT SELECTION. GREAT SEEVICE. GREAT SERVICE AND GREAT SATISFACTION. CHECK IT OUT. ON 10TH AND WILLAMETTE STREET IN THE FAMOUS EUGENE OREGON. PHONE 541 687 0898.
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- Lazars bazar
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I ordered a couple of bags. The prices were excellent and beautifully packaged and it was very nice and fast delievery. I have placed couple of orders since and have always received the same excellent service.
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- Ellie
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I thought something was missing from my order (which was my mistake) so phoned customer services.
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- Clare
