“Took forever to received the Item. I saw the stitch and all of the details looks fake and you can see the rugby on the bottom very visible will never buy in there again.”
“I ordered a pair of shoes but it was too big I returned next day to request for smaller size I order on 5/7/22 they received my return on 5/31/22 I finally called to find out what happened to my return the customer service said they don't have the request finally they found the return he said do I want to order again I told him I don't want to order again I requested to exchange for smaller size he said that was no order to request so I got upsad I told him I want refund I didn't hear anything so I called again she said it going to take until 6/28/22 for me to see my refund I'm very disappointed the shoemall I will not buy anything from them again very bad bad bad bad”
“Spent $82 for a hat that I sent back the same day it arrived. They said it was a $6.95 return fee. They only returned $33 of the $82 I spent. Thay kept $49!.I wished I would have read all the horrible customer service reviews on BBB before I ordered. Save yourself a heartache and order from someone else.”
“Placed a simple order for a single shoulder bag, the wrong item came in the mail. Spoke with customer service who advised me to return the item and detail the correct item. Following their instructions, the item was returned and the proper item was requested. I have been waiting almost a month for the proper item to even ship, let alone find its way to me. Would never order from them again.”
