Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is always excellent. I never buy shoes from anyone else.”

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Posted 9 years ago

Dear customer, many thanks for this review, which we really appreciate. We also appreciate your ongoing custom and we look forward to seeing you again. Regards, Matthew

Posted 9 years ago

“My order arrived quickly and was wrapped exceptionally well! Would definitely reorder from here!”

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Posted 9 years ago

Dear customer, many thanks for your much-appreciated comment and feedback. We look forward to seeing you again and we really appreciate your business. Regards, Matthew

Posted 9 years ago

“Very pleased with my shoes. Comfortable and look good.”

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Posted 9 years ago

Dear customer, Thanks for your feedback, which is appreciated. We hope to see you again. Regards, Matthew

Posted 9 years ago

“Excellent service, unfortunately I had to return the shoes due to an issue with the odd shape of my own feet, but I would recommend the prompt and quibble free service.”

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Posted 9 years ago

Dear customer, many thanks for your custom and feedback. We are happy to be of service and we hope that you might shop with us again. Best regards, Matthew

Posted 9 years ago

“Good price with quality service and delivery!”

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Posted 9 years ago

Dear customer, thanks for your review and custom, we appreciate both and look forward to seeing you again. Regards, Matthew

Posted 9 years ago

“I live in Australia and only buy my Shoes from Shoes International They always try and get my size ,communication is amazing and the personal note is a lovely touch”

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Posted 9 years ago

Dear customer, many thanks for your review and continued custom. We appreciate both and we look forward to being of service to you again. Regards, Matthew

Posted 9 years ago

“I bought a pair of Hotter ladies 'Mary Jane' shoes in cream leather from Shoes International and I have been very pleased with the shoes and the purchase process.... easy to use website , very good price for a shoe which is now out of stock at Hotter, in the colour and size I wanted. The shoes arrived very quickly and were well packed. All good ! I would happily recommend Shoes International and will be using them again.”

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Posted 9 years ago

Dear customer, many thanks for your review. We are very happy that you enjoyed your shopping experiences with us, and we appreciate your business. Best regards, Matthew

Posted 9 years ago

“Shoes International staff are very professionally and provide excellent customer service. Shoe delivery arrived on time. Very happy with their service.”

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Posted 9 years ago

Dear customer, many thanks for your review. We are proud of our customer service and delighted that you have enjoyed shopping with us. We hope to see you again and we appreciate your custom. Regards, Matthew

Posted 9 years ago

“Nice online shop to do business with”

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Posted 9 years ago

Dear customer, we are pleased to have been of service and we hope to see you again. Regards, Matthew

Posted 9 years ago

“Excellent choice of product,excellent service good price, fast delivery, thank you.”

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Posted 9 years ago

Dear customer, many thanks for your much-appreciated business and feedback. We hope you will consider shopping with us again. Regards, Matthew

Posted 9 years ago

“I've dealt with Shoes International for mail order footwear on 6 occasions. All transactions were satisfactory, including the 2 occasions when the items were unsuitable and returned to them for a refund. I'm a very happy customer.”

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Posted 9 years ago

Dear customer, thanks for your review and for being a repeat customer. We appreciate your business. We're happy you're pleased and we look forward to seeing you again. Regards, Matthew

Posted 9 years ago

“Efficient management of ordering and delivery. Boots are accurately described on the web page - and they really are waterproof. Good price. Would order again from this company.”

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Posted 9 years ago

Dear customer, thanks for your order and your review - we appreciate both. We're glad that you're happy with our service and we hope to see you again. Regards, Matthew

Posted 9 years ago

“Web site was nicely laid out and functional. There was only one issue as the web site showed stock availability but when ordered I was contacted to say that the shoes I ordered were no longer in stock and would have to be ordered by them from Germany and might take a week or two. The shoes were ordered from Germany and were delivered in a reasonable time. My sales contact was polite and very efficient. Very pleased with shoes. Very good price.”

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Posted 9 years ago

Dear customer, thanks for your review. We're sorry about the delay in obtaining stock from Germany - this is actually explained on the website at this location: http://www.shoesinternational.co.uk/about-us.html. The reason we show items that we don't necessarily have in stock immediately is so that we can offer as large a range of choice as possible. However, I completely appreciate that this does sometimes cause frustration. We are very grateful for your business and we hope you love your shoes! Best regards, Matthew

Posted 9 years ago

“Excellent quality goods, perfect Customer Service, cheap and fast delivery with tracking.”

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Posted 9 years ago

Dear customer, we're very pleased that you are happy with our products and service, and we hope you will consider shopping with us again. Regards, Matthew

Posted 9 years ago

“Excellent service. The shoes arrived quickly and were exactly what I had asked for.”

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Posted 9 years ago

Dear customer, thanks for leaving a review and for your custom. We appreciate both and hope you might shop with us again. Regards, Matthew

Posted 9 years ago

“Always buy my shoes from shoes international as you will find it very hard to beat their price and their service is second to none you always get a little note in shoes thanking you for your business nothing seems to much trouble its little things like that that they want you to be happy with your purchase thank you enough said.”

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Posted 9 years ago

Dear customer, many thanks for your review, which we appreciate. We are always happy to be of service and we hope to see you again. Best regards, Matthew

Posted 9 years ago

“Item received as ordered in good time.”

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Posted 9 years ago

Dear customer, many thanks for your much-appreciated review. Regards, Matthew

Posted 9 years ago

“I am very happy with goods I ordered,and the service was efficacy.”

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Posted 9 years ago

Dear customer, thanks for your review. We are glad you're happy with the product. Regards, Matthew

Posted 9 years ago

“Shoes International is great! They always have the shoes I need often at a cheaper price. Customer service is great I will definitely keep coming back”

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Posted 9 years ago

Dear customer, many thanks for your review, we appreciate it. We are delighted that you're a returning customer and we very much appreciate your business. Regards, Matthew

Posted 9 years ago

“Best price, speedy service and a hand written note... What's not to like?”

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Posted 9 years ago

Dear Nicola, Many thanks for your review - we're happy you're happy! Best regards, Matthew

Posted 9 years ago

Shoes International is rated 4.9 based on 4,311 reviews