Shoes International Reviews

4.9 Rating 4,311 Reviews
98 %
of reviewers recommend Shoes International
4.9
Based on 4,311 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shoes International Reviews
Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022
Anonymous
Shoes International 5 star review on 8th February 2022
Wafi Halid
Shoes International 5 star review on 11th May 2021
Caroline Lamont
Shoes International 5 star review on 23rd June 2018
Heather J Brooks
Shoes International 5 star review on 24th August 2016
Mr Said, England
Shoes International 5 star review on 24th August 2016
Mr Said, England
Shoes International 5 star review on 24th August 2016
Mr Said, England
5
Anonymous
Anonymous  // 01/01/2019
I am generally pleased with the way my order has been handled: very simple to place the order, and the shoes arrived very quickly. However, they were not the colour I had ordered. I looked at the website to see whether they were still in stock or not, but it seems not, and perhaps that's why I was sent the wrong ones. I realise that as you are running out of stock you probably can't do anything about it. It does mean, though, that I will have to buy dye to colour them a dark blue, which is a bit of a nuisance and an extra cost.
Helpful Report
Posted 1 year ago
Dear Customer Thank you for your review and for your 4 stars despite your concern regarding the colour. You ordered the 'Dark Mirage' which despite the name is a light blue. What shade of blue was the pair you received? If the shoes remain unworn you can return them for a refund - or send us a photograph if you are sure they are not 'Dark Mirage'? Please note that any alterations made to the shoe may affect their eligibility for a refund in the event of a fault. Should you decide to keep them we hope you have many miles of happy wear out of them. Kind Regards Mike Shoes International
Posted 1 year ago
Great customer service!
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Posted 1 year ago
Ordered two pairs of shoes on long delivery. Was kept fully informed a out delivery dates and , ultimately their despatch. Should were well packed and as advertised. Had to return one set and had refund processed promptly. In all, very good service.
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Posted 1 year ago
After a bit of delay my sandals arrived by Royal Mail, including a handwritten note. Am delighted with my purchase and would certainly use again.
Helpful Report
Posted 1 year ago
Love the colour and fit of these shoes, but on this occasion, unlike the six other pairs that I already own of this same style, in different colours, the leather seems to be rather tougher and caused blisters. Hopefully, now that I've worn them a while it shall soften.
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Posted 1 year ago
Got exactly what I wanted, good service Took a little longer as they were not available right away, but worth the wait Thank you for yourservice
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Posted 1 year ago
Shoes too wide unfortunately - did wonder if a smaller size might have been better. Returned and could not be bothered reordering.
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Posted 1 year ago
Prompt and professional work site, very fast delivery. All neatly packaged, original.
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Posted 1 year ago
As unable to get these shoes from many firms I tried, Shoes International came up trumps. Delivery was very quick. I highly recommend.
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Posted 2 years ago
Excellent slippers, would highly recommend
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Posted 2 years ago
Very pleased with boots
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Posted 2 years ago
I have used these Rohde shoes for years and have always found them to be comfortable and hard-wearing. The delivery service was quick and the shoes were well packed. Satisfied customer
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Posted 2 years ago
Problems with the website not showing the correct colours when you click on them but dealt with brilliantly by Customer Services. First Class, Thank you.
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Posted 2 years ago
Good that they deliver to areas Ecco do not (I live in the Isle of Man). The only slight down side is that there was a delay of a couple of weeks as the shoes had to be ordered from Denmark, which was not apparent from the website.
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Posted 2 years ago
The shoes recently received are excellent and I am unlikely to use any other supplier in the future. However the time taken between order and arrival was longer than most other suppliers
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Posted 2 years ago
Great product. I gave only 4 stars because your delivery partner in Romania is the state owned Postal Service, that is the worst courrier possible. Please next time choose as local delivery partner, a private courrier company. At least offer this option, even if there is an additional fee.
Helpful Report
Posted 2 years ago
Dear Customer Thank you for your review, and for giving us four stars despite your delivery disappointments. We are sorry that the delivery service was not satisfactory on this occassion. We choose our delivery services based on continous feedback from our customers - and we certainly consider making changes if there are recurrent issues. We can offer alternative shipping via DHL - which depending on your parcel and the destination may or may not incur an additional fee. Please add a note in the comments with your order and we will inform you of any additional cost. We do intend to add this option to the shopping basket when our site is updated. Thank you again for your constructive comments, and we hope we can be of service again in future. Kind Regards Mike Shoes International
Posted 2 years ago
A friendly company to deal with, however it did take almost 2 months for my order to arrive
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Posted 2 years ago
Thank you, I received my order within a very reasonable time and the packing of the item was excellent. The item themselves were just what I wanted and fitted perfectly so of course I am really pleased.
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Posted 2 years ago
Although the shoes I wanted had been omitted from order to manufacturer the staff were very helpful and deducted a bit off the price I paid for another pair. Good service
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Posted 2 years ago
I love my mephisto sandles, although brown ones were sent and not Sandy ones. However, the fit and I will wear them.
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Posted 2 years ago
Shoes International is rated 4.9 based on 4,311 reviews