Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Shoes delivered in stated time , well packaged. Ordered second pair within 10 minutes of receiving package. Will definitely order from you again.”

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Posted 8 years ago

“Easy to navigate the site; Effort taken to provide Excellent service; Expedited delivery; Excited to wear my Exceptional shoes!!! My feet are Entirely thankful!!!”

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Posted 8 years ago

“Surprised by the range/choice available - very prompt delivery of the shoes ordered and very happy with the price!! ????”

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Posted 8 years ago

“So comfortable, can wak for miles in these.”

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Posted 8 years ago

“Sandals were exactly as ordered and came quickly. Service was excellent and friendly (I liked the little note enclosed by Helen in each parcel). With free delivery of parcels so beautifully wrapped it was a pleasure to do business with Shoes International.”

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Posted 8 years ago

Dear Diana, Thank you for this review. We are very pleased that you've enjoyed shopping with us and that, like many of our customers, you appreciated the hand-written note. We remain at your service should you have any queries with your order or with a potential future order. Regards Brian Shoes International

Posted 8 years ago

“bonjour, Excellent service, prix compétitif sachant que j'ai pas trouvé moins cher sur les autres sites. reçu en 48 heures, rien à dire, super référence que je conseille à tous. cdlt”

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Posted 8 years ago

Cher Mr Brissiaud Nous vous remercions de votre aimable évaluation. Notre objectif est toujours de fournir un bon service et des chaussures de qualité. J'espère que nous allons avoir de vos nouvelles. Cordialement Brian Shoes International

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Great service & really pleased with the slippers. Fast delivery & good communication. Will definitely be back! Thank you :)”

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Posted 8 years ago

Many thanks for your 5 star review, our aim is always to provide good service and quality footwear. May we thank you for your custom and look forward to hearing from you in the future. Kind regards Brian Shoes International

Posted 8 years ago

“quick delivery. easy to order”

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Posted 8 years ago

“I am very happy with my new shoes. They fit like a glove. I am glad that I found you web.”

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Posted 8 years ago

“"Does what it says on the tin", excellent products and excellent service.”

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Posted 8 years ago

“Happiness is a relative state - - - I'd settle for reasonable contentment and if you will grant me such a condition I'd say that in all-round terms Shoes International comes up to the mark. Of course, it would help greatly if I could remember what shoes I bought; probably Mephisto since I've found their best for a total comfy experience.”

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Posted 8 years ago

“Really helpful staff, excellent customer service and prompt delivery. Great that they stock a wide range of brands: I can get the make I prefer.”

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Posted 8 years ago

“What a delightful company to do business with. Placing an order was simplicity itself, followed by great communication and prompt, well packaged delivery. When goods proved to be the wrong size for my requirements I simply repackaged and returned for an exchange using the appropriate form and enclosed FOC returns label. Goods were replaced without fuss or drama and once again promptly and well packaged with great comms at all times. I would have no hesitation in recommending this company to anyone as they truely are a first class supplier.”

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Posted 8 years ago

Dear Mrs Sallis, Thank you so much for such a positive review. We are delighted to hear that your experience was good both with the original order and with the exchange.May we thank you once again and hopefully look forward to hearing from you in the future. Kind Regards Brian Shoes International

Posted 8 years ago

“Quick service. First pair of shoes were not available but informed immediately and then ordered another pair which arrived speedily. Shoes exactly what I wanted and would use this company again.”

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Posted 8 years ago

“Sandals ordered by phone. The lady I spoke to was helpful and knowledgeable. Delivery was in good time, all well packed and in good condition. Can't comment on post sales service as not needed, but confident it would be good.”

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Posted 8 years ago

“price”

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Posted 8 years ago

“Shoes fitted perfectly and were ñvery well received.”

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Posted 8 years ago

“Friendly team that despatch very quickly. Returns are easy if needed too.”

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Posted 8 years ago

“Very easy to order ,arrived in the agreed timescale , extremely well wrapped .On opening the box I was greeted with a complement slip with the message "hope you like your sandals written by Steph - great customer service & yes I love my Silver Gabo sandals. The price from shoe international offers fantastic value with that of a dept store where I initially saw them saving me £30.00 will definitely shoe with you again”

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Posted 8 years ago

Dear Sharon, Many thanks for the 5 star review and your kind comments. I'll pass the message on to Steph, she'll be delighted her efforts are appreciated. We look forward to hearing from you again. With thanks and kind regards Brian Shoes International

Posted 8 years ago

Shoes International is rated 4.9 based on 4,311 reviews