Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not only were they £25 cheaper than the official doc marten website, I also got cash back through my employee rewards. Delivery was as promised and came well packaged via a good courier service. Highly recommended :)”

Helpful Report

Posted 10 years ago

“Excellent customer service and communication, fast postage, highly recommended.”

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Posted 10 years ago

“Very good price, quick delivery, exactly as expected!”

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Posted 10 years ago

“Great shoes! Fast delivery! Thank U!”

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Posted 10 years ago

“Have ordered from your company before and delivery has been very quick and the shoes I order from you have been good value for money and very comfortable.”

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Posted 10 years ago

“I cannot fault this company in any way, for the service, the product itself and the price. I would definitely use them again.”

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Posted 10 years ago

Thank you for your very kind Review. Your time and feedback is very important to us and to other customers. Many of our shoes are a considered purchase and it really helps future customers to know that they can trust us with their orders. We are delighted that you had such a positive shopping experience with us and we look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very impressed. Goods received in good condition with a personal note from the packer, which was nice. Unfortunately the boots were too small, even though they should have been my size, so I called and spoke to a very pleasant and helpful lady. My account was credited promptly. I also spoke to a very helpful gentleman when I called to see if you had a larger size. Would definitely deal with this site again.”

Helpful Report

Posted 10 years ago

Dear Lindsey, Thank you for your lovely review. We are delighted to hear how impressed you were with our service. It was our pleasure to help. :) I am sorry to hear that the boots were too small and I hope we managed to find you a larger size. We really appreciate your time and feedback as it gives our future customers confidence in placing an order and peace of mind that we will take good care of them. We look forward to welcoming you back in the future and if you need any help or advice on styles, shapes or sizes in the meantime, please just ask. :0) Warmest Regards Adele Shoes International

Posted 10 years ago

“Very pleased with the shoes and with tge quick delivery to france”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your time and feedback on our review site. We are delighted to hear that you were happy with your new shoes and I wish you many years of happy, comfortable and trouble-free wear from them. I trust you will visit our site again, we look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Ordering was easy, delivery was within timescale, items were keenly priced and good quality. Would purchase from Shoes International again!”

Helpful Report

Posted 10 years ago

Thank you for your feedback on our review site. We really appreciate your time and kind words. We are delighted to hear that you will be shopping with us again and we look forward to welcoming you back.

Posted 10 years ago

“Excellent, fast, friendly and efficient service”

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Posted 10 years ago

Thank you for taking the time to leave a review on our site. Your kind words and feedback are appreciated. We are delighted to hear that you had a positive shopping experience with us and we hope to welcome you back soon. Warmest Regards Adele

Posted 10 years ago

“Very positive experience. I purchased a pair of shoes which turned up very quickly. Sadly they were too small so I returned and promptly received a full refund (the other size wasn't in stock, it was an old model). I would happily use ShoesInternational again and will do next time”

Helpful Report

Posted 10 years ago

Dear Mr Harvard, Thank you for your very kind Review. We are delighted to hear that you felt it was a very positive shopping experience despite having to return the shoes. We look forward to welcoming you back and hope that this time we can find the perfect shoe for you, in the correct size. :) Warmest Regards Adele Shoes International

Posted 10 years ago

“Great service. Highly recommend.”

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Posted 10 years ago

Thank you for taking the time to leave a review on our site. We really appreciate your feedback. We are pleased to hear that you were happy with the service you received. We look forward to welcoming you back for future (online) shoe shopping trips. Warmest Regards Adele Shoes International

Posted 10 years ago

“Only place i could find these amazing shoes! Thanks!”

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Posted 10 years ago

Dear Customer, Thank you for your Review. We are very pleased to hear that you love your new shoes. May you have many years of happy, comfortable and trouble-free wear from them. We appreciate your time and feedback. Warmest Regards Adele Shoes International

Posted 10 years ago

“I ordered a pair of Dr Marten boots the came very quick, and I was pleased with the service. I liked that I could track my parcel. So I could tell when it had been delivered.”

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Posted 10 years ago

Dear Customer, Thank you for your kind Review, We are delighted to hear that you were happy with the service you received while shopping with us. We appreciate you taking the time to leave us your feedback. It is important for us to know what the customers like and dislike as this all helps us to know what to improve and what we need to leave alone! :) I trust your new boots are comfortable and you will have many years of happy wear from them. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“A faultless service from first call to delivery, including regular updates for delivery. Shoes International understand the importance of good customer service which is reflected in their approach. The shoes I bought were also excellent value compared to other retailer prices. Would certainly use them again”

Helpful Report

Posted 10 years ago

Dear Mr Cook, Thank you for your lovely review. We are delighted to hear how happy you were with the service you received. We appreciate your kind words and thank you for taking the time to leave us your feedback. We do value our customers and understand many of our shoes, while are the best value possible, are sometimes a considered purchase. It is important to us that the customer feels confident and secure after placing an order which is why we keep you updated. I am pleased that you will use us again and we look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Quick and prompt delivery”

Helpful Report

Posted 10 years ago

Dear Customer. Thank you for your kind review. We appreciate your time and feedback. We are delighted to hear that you are happy with the service you received and we look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Thanks for a speedy delivery and accurate info on product. All good JV”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to give us your feedback on our site. We are delighted to hear you were happy with the service you received and that your shoes arrived quickly. We hope you are pleased with them and that they give you many years of comfortable wear. Warmest Regards Adele Shoes International

Posted 10 years ago

“Bought doc martin s for my daughter she s very happy with them, good service n quick del”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a review on our site. We are delighted to hear that your daughter is happy with her new boots. May she have many years of happy, comfortable and trouble-free wear from them. Warmest Wishes Adele Shoes International

Posted 10 years ago

“The service I have received has been exceptional. When it was necessary to make an exchange it couldn't have been easier and now, several weeks later, I am getting help with a dispute I have with Paypal.”

Helpful Report

Posted 10 years ago

Dear Mrs Fielden, Thank you for your lovely review. We are delighted to hear you were happy with the service you received. I am sorry to hear there is an ongoing dispute with Paypal but hopefully we can continue to help all we can. We appreciate your time and feedback and look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Item exactly as described. Stuff very helpful with all my questions.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a review on our site. We really appreciate your time and feedback. Warmest Regards Adele Shoes International

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews