Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of shoes available and excellent service”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for your review, we are most happy to have been of service and we hope to see you again. Regards Matthew Shoes International

Posted 9 years ago

“Excellent service as always”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for this review. We are, as always, happy to be of service and we look forward to seeing you again. Regards Matthew Shoes International

Posted 9 years ago

“I have bought Mephisto shoes from Shoes International many times over the years. The service is wonderful and they have made every effort to get hold of shoes from the manufacturers on occasion, and could not have been more helpful. Very impressive.”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for this review. We are very pleased to have you as a repeat customer and we thank you for your loyalty. As always, please don't hesitate to contact us should you ever have any queries about a past or future order - we are most happy to help. Kind Regards Matthew Shoes International

Posted 9 years ago

“I am satisfied with the product,service both.”

Helpful Report

Posted 9 years ago

Dear Sir Thank you for your review. We are delighted that you're happy with our services and we hope that you'll use them again in the future,. Regards Matthew Shoes International

Posted 9 years ago

“I can highly recommend Shoes International. I was informed immediately that the sandal I ordered was not in stock and that there might be a slight delay, which in the end was a day or two, hardly noticeable. When the sandals arrived I received a hand written note addressed to me thanking me for my custom and wishing me well!!!! Where do you get something like that these days. I was really touched - a great personal service as well as finding me the colour that I wanted which I could not find anywhere else on the internet.”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for your kind review, which is much-appreciated. While striving to be modern in many respects, we pride ourselves on maintaining the more personal style of customer service which was, perhaps, found more frequently in previous years and decades. We hugely appreciate your custom and we hope to have the opportunity to be of service again. Regards Matthew Shoes International

Posted 9 years ago

“I have been trying to purchase Ecco shoes on line for a while and have now finally found the ideal site to do this. Great service - thanks Will be back”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for your review. We're very pleased to be the website you found to get hold of the shoes and we're delighted to have been of service. We hope you'll shop with us again. Regards Matthew Shoes International

Posted 9 years ago

“Sandles arrived as stated by the e-mail. Service very good. This is the second time I have used shoes international and will do again.”

Helpful Report

Posted 9 years ago

Dear Madam Thanks for your review, which we appreciate. We are glad to have been of service and we hope to see you again. Regards Matthew Shoes International

Posted 9 years ago

“Very comfortable. Great quality. Very happy with purchase and X would buy again.”

Helpful Report

Posted 9 years ago

Thank you for your review and kind comments. Waldalufer offer such a wide range of footwear it would be very difficult for us to keep them all in stock all of the time. I am pleased to see we managed to obtain them from the manufacturer for you and still get them delivered within a week. We look forward to being of service again. Kind Regards Mike Small Shoesinternational.co.uk

Posted 9 years ago

“Good product and service at a value price”

Helpful Report

Posted 9 years ago

Dear Sir Thanks for your review and we're very pleased indeed that you've been happy with our service. Regards Matthew Shoes International

Posted 9 years ago

“Shoes arrived as expected and are what I needed. As I had purchased Ecco shoes previously, I knew my size. Shoes International represents a convenient and cost effective way of buying shoes.”

Helpful Report

Posted 9 years ago

Dear Sir Thank you for your review, which we appreciate. We also love Ecco shoes and we're proud to be a stockist. We're very pleased that you've found our online shopping service to be easy-to-use and cost-effective and we hope to see you again. Regards Matthew Shoes International

Posted 9 years ago

“I think the whole system is excellent and I am a very satisfied customer”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for your review, which we appreciate. We are delighted to have been of service and we hope that we'll have the opportunity to be so again. Regards Matthew Shoes International

Posted 9 years ago

“I ordered sandals online that I couldn't seem to get anywhere else. I was contacted immediately to let me know that they didn't have what I ordered but it would be in stock shortly. True to their word as soon as their stock arrived they sent it straight out to me. Well worth the wait. Great service.”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for your review. We're pleased that you've been able to get a certain sandal style online from us, and we hope you'll shop with us again. Regards Matthew

Posted 9 years ago

“Thank you very much I enjoy all my purchases!”

Shoes International 5 star review on 4th July 2016

Helpful Report

Posted 9 years ago

Dear Sir Thank you for your review. We are very glad to have been of service, and you are always more than welcome to contact us about any past purchase or any potential future purchase. We appreciate your custom. Regards Matthew Shoes International

Posted 9 years ago

“Easy ordering, kept informed about delivery. I always use Shoes International to purchase my Mephisto Shoes and sandals.”

Helpful Report

Posted 9 years ago

Dear Madam Thanks for your review. We do try to make ordering as easy as possible and we're pleased that you found it so. Thanks for being a repeat customer, we do appreciate it. Regards Matthew Shoes International

Posted 9 years ago

“Service was very good the shoes arrived within a couple of days, actually sooner than promised. However they were not suitable and I had to return them. The money was refunded by return without any questions asked.”

Helpful Report

Posted 9 years ago

Dear Sir/Madam Thank you for your review. We're sorry that the footwear weren't suitable and glad that you're happy with our refund speed. We hope you might shop with us again if you are in the market for footwear in the future. Regards Matthew Shoes International

Posted 9 years ago

“I tried on the shoes I wanted in Australia but the size I needed wasn't here. I ordered them online, had them sent to my brother in London. He received them in 7-10 days and he brought them to Turkey for our holiday. So they were well travelled before I even wore them. It was a lovely thought to have the hand written note inside the box. Thanks.”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for this review. We are very glad to have been of service and that you have managed to obtain your size at a good price. If you are in the market for footwear again, I hope you'll consider us! Regards Matthew Shoes International

Posted 9 years ago

“Easy to place order. Fast delivery. Very pleased with product. Anna, Dublin.”

Helpful Report

Posted 9 years ago

Dear Madam Thank you very much for this review, which we appreciate. I hope you might consider shopping with us again as and when you are in the market for new footwear. Regards Matthew Shoes International

Posted 9 years ago

“Excellent service, fast delivery, lovely people to deal with, I can highly recommend.”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for the review. We are delighted to have been of service and we appreciate any recommendation you can make for us! Kind Regards Matthew Shoes International

Posted 9 years ago

“Beautiful shoes excellent service thank you”

Helpful Report

Posted 9 years ago

Dear Madam Thanks for this review - we're very pleased that you're happy with our products and service. If you're looking for footwear in the future, I hope you might consider shopping with us again. Regards Matthew Shoes International

Posted 9 years ago

“I love Mephisto sandals and they are hard to find in UK. Shoes International has a great selection delivered quickly and the 1 pair I had to return were refunded promptly. Good communication keeps you updated with your order. So glad I came across this company highly recommended”

Helpful Report

Posted 9 years ago

Dear Madam Thank you for your review, which is appreciated. I am pleased that you've had a good shopping experience with us and I hope you'll shop with us again. Regards Matthew Shoes International

Posted 9 years ago

Shoes International is rated 4.9 based on 4,311 reviews