shonajoy.com Reviews

“ Don’t buy from the US unless you are wanting to pay the same price as the item to return it. My dress would have been over 200$ to ship. What a joke ”

“ I am beyond upset and frustated in the quality of this dress, with an expensive price tag you expect good quality and to be able to wear the dress more than once. ”

“ I bought this dress three weeks ago, tried it on once and returned it back. Upon returning this dress back, I was sent photos of a totally different dress. When I first tried this dress, I found it was too big for me. The email they had returned to me stated that the dress had two holes in it and therefore they couldn’t refund me my money back. Basically, they’re scammers. Don’t bother looking at their dresses cause they’re trashy as hell and if you have a problem they’ll just make up an even bigger problem just to take advantage. The price expensive the quality so cheap Do Not Buy From Shona Joy ”

“ I'm between a size 8/10 and am larger in the hip/bum area compared to my top half. I usually feel uncomfortable in silhouette hugging dresses. Ladies let me tell you if you have a body shape like mine you will look AMAZING in the la lune lace back maxi! Love Shona Joy and there speedy delivery xx ”

“ I purchased the Irena tailored vest and pants from Shona Joy, they fit like a glove and the colour was perfect! So impressed by the quick dispatch and delivery time. So in love with Shona Joy!! ”

“ I ordered a AUS size 10 and thought I would need to size up but that was not needed and the delivery came within days of purchase. ”

“ Shona Joy refuse to pay for returns. The whole return process is an absolute nightmare, I will never be purchasing Shona joy online again unless through a more reputable retailer such as the Iconic. ”

“ I have contacted their customer service team twice and on both occasions I received standard replies providing me with information about their returns that I have already seen on their website. ”

“ I honestly think “they” are some company set up in some US location, pretending to be in AUS/NZ in order to block returns. ”

“ The worst company I have ever came into contact with. I read there return policy before my purchase but hidden in there which I didn't see since its almost hidden is the fact you have to pay for your return to Australia ($236). ALSO they deduct from your refund the original cost of shipping ($160.) More than the cost of the dress. The customer service is horrid! Never purchase from them ”

“ The email they had returned to me stated that the dress had two holes in it and therefore they couldn’t refund me my money back. ”

“ At all occasions I had to pay for my own return shipping and could not get a refund only a credit note. ”

“ I purchased my wedding dress last minute from here as I had a crisis with my original dress and can I just say the shipping was so fast, the quality was amazing and customer service was so helpful with all of my questions. I can't wait to get more use out of my dress and shop Shona Joy for any future occasions! ”

“ I cant express how positive my experience with Shona Joy was.. but I will try in this review. The girls in customer service were so helpful with sizing and my garments are amazing!! I love them so much - They are great additions to my wardrobe. Now I just need to save up for their swim collection! ”

“ Best online shopping experience ever! The customer service was so helpful in me picking the right dress and the returns process was super easy for the ones I didn't want to keep. Highly recommend supporting this Aussie business! ”