shonajoy.com Reviews

“ Don’t buy from the US unless you are wanting to pay the same price as the item to return it. My dress would have been over 200$ to ship. What a joke ”

“ I am beyond upset and frustated in the quality of this dress, with an expensive price tag you expect good quality and to be able to wear the dress more than once. ”

“ I bought this dress three weeks ago, tried it on once and returned it back. Upon returning this dress back, I was sent photos of a totally different dress. When I first tried this dress, I found it was too big for me. The email they had returned to me stated that the dress had two holes in it and therefore they couldn’t refund me my money back. Basically, they’re scammers. Don’t bother looking at their dresses cause they’re trashy as hell and if you have a problem they’ll just make up an even bigger problem just to take advantage. The price expensive the quality so cheap Do Not Buy From Shona Joy ”

“ Horrible customer service, terrible returns policy and poor quality. I would never order again! Blames the customer and is condescending and rude. ”

“ Terrible returns policy and no customer support ”

“ Shona Joy refuse to pay for returns. The whole return process is an absolute nightmare, I will never be purchasing Shona joy online again unless through a more reputable retailer such as the Iconic. ”

“ When it didn't fit, I had to pay $70 to ship it back and they only refunded me $650. ”

“ Horrible. Dress was much lower quality and when I tried to return from the United States it cost me almost $100. Shona joy refused to return the full amount after almost two weeks of waiting. They would only refund me $640 when I paid $795 PLUS $100 to ship it back. What a gross way to run a business. ”

“ Then when I was finally refunded, $119 was missing from my refund. ”

“ I purchased my wedding dress last minute from here as I had a crisis with my original dress and can I just say the shipping was so fast, the quality was amazing and customer service was so helpful with all of my questions. I can't wait to get more use out of my dress and shop Shona Joy for any future occasions! ”

“ I cant express how positive my experience with Shona Joy was.. but I will try in this review. The girls in customer service were so helpful with sizing and my garments are amazing!! I love them so much - They are great additions to my wardrobe. Now I just need to save up for their swim collection! ”

“ Best online shopping experience ever! The customer service was so helpful in me picking the right dress and the returns process was super easy for the ones I didn't want to keep. Highly recommend supporting this Aussie business! ”