“Worst return prossedure that i have ever experienced in an online shop. They don't even had my country in the return form.
If you don't like what you buy or you are not sure good luck on returning your product or get your money back”
“I don't think I've ever experienced worse service from an online retailer. Bought 2 pairs of jeans, they told me they'd shipped when in fact they hadn't.
I had to do all the running around with their shippers to prove that goods weren't shipped, and eventually raised a dispute with my bank to try to recover my money.
A month later they suddenly send me a refund notification, and tell me to wait 10 days. After those 10 days I contact them and they show me a credit notice in their system which "proves" they refunded me, and my order shows in their system as refunded.
Three days later I'm told they're not refunding me because I have raised a dispute through my bank, but my bank says they're waiting on Bestseller, so they haven't credited my account.
It's now SIX WEEKS since I gave this company £56.45 and I doubt if I will ever recover my money.
Only buy from these people if you're prepared to lose whatever money you spend.”
