Shop Feel Beauty have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.
“
Great prices and low cost shipping just wish they carried a little more brands.
”
- Jamila B
“
Return policy is horrible. I am currently stuck with several wigs I can not use. Prices are good.
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- Tammy B
“
Good prices and fast shipping. I'll always purchase my hair here from now on.
”
- Anonymous
“
I won't shop there again. They have very poor customer service. My order was delayed due to being lost by UPS.They refused to send a replacement item without charging me twice. I was also told that I would get a refund when UPS returned the item to them.The item cost less than $20. When I threatened to get my credit card company involved they issued the refund.
”
- Dana J
“
Total lack of communication. Would of never known I was not receiving some of my items if it was not for my credit card sending a notification of a refund. But still had no idea what I was not going to receive. No notification of order being sent. Only way I knew was by UPS notification. So your service is extremely poor. Product was wrapped well, but did not receive 8 of the items I wanted.
”
- Sandy J
“
I receive my hair in a couple of days. Which was good but when I open one pack I found a dead spider. So can you refund my money for this pack of hair? If you can’t refund my money replace this pack of hair with another pack
”
- Linda P
“
Excellent service
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- RUMIN R
“
Quality hair and quality service!
”
- Shirley G
“
I absolutely Love Shop Feel Beauty.
1. Quick delivery
2. The monthly percentage off ( and the insider percentage off when you receive your package).
3. Customer Service--- Professional, Personable and Efficient.
360 Happy Loyal Customer -B'Anka
”
- B'Anka B