Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
“I purchased 2x the Charcoal Micro Plush Waterproof Protectors. One single, one king. I was specifically attracted to the idea of using it as the top sheet as it’s easier with little kids and managing bedwetting.
But nothing about this material is nice to sleep on. I prefer sleeping directly on the plain white waterproofs we’ve purchased in the past. The micro plush has an almost scratchy feeling on the rough skin on my feet, like it’s catching on the fabric.
They’re also very difficult to wash and dry. I’ve always had trouble with waterproofs, but none as bad as these. They usually come out of the wash sopping wet because they haven’t spun out properly. And even when they do come out okay, I can’t put them in our heat pump dryer because they simply do not dry. Again, waterproofs are always tricky because they tangle in the dryer, but these come out with hardly any change at all.
The one good thing I like about them is that the waterproofing goes the whole way around including the sides of the mattress. Particularly on my king bed which is an expensive latex mattress, I really don’t want to risk and wee or vomit from the kids getting on it. And I haven’t found another more traditional waterproof that has the waterproofing all the way down the sides.”
Thank you for taking the time to share your feedback with us, Lizzie,
We can see your order was placed in August 2024. We always recommend reaching out to us directly if you have any concerns. Our team is here to assist and offer solutions, whether it’s advice on product care or exploring options that might better suit your needs. Your satisfaction is very important to us, and we would have loved the opportunity to help earlier.
We are delighted to hear that you found value in the top and wall waterproof coverage of our Micro Plush Mattress Protector. It’s great to know that the unique fitted sheet design has provided peace of mind for your family.
We are sad to learn that the material didn’t meet your expectations for comfort. We have so many customers who love the convenience and amazing quality of our Micro Plush fabric, but we understand that preferences can vary.
Regarding washing and drying, we acknowledge that waterproof products can sometimes require extra care. For best results, we recommend using a cold-to-warm, delicate wash cycle and ensuring the protector is evenly distributed in the machine to avoid excess water retention. Drying in the sun on the clothesline or over a clotheshorse can help, as heat from dryers can often compromise the integrity of the waterproof material.
If there’s anything we can do to further assist you or if you’d like to explore other options in our range, please don’t hesitate to reach out. Our friendly customer service team are always here to assist our valued customers.
Thank you for your fantastic 5-star review, Ngaire!
We're delighted to hear that you're pleased with the quality of our Ladies Chantilly Underwear. It means a lot to us when our customers find exactly what they need.
We look forward to welcoming you back for your next purchase. Thank you for choosing Conni!
Thank you for your wonderful review, Judy!
We’re glad to hear that you love our large range of products. Our team is always working hard to ensure our selection meets the needs of our customers. It's wonderful to know that once you found what you were looking for, your online purchase went smoothly.
We appreciate your feedback and look forward to spoiling you with more great products and service again soon.
Thank you for your lovely 5-star review, Gael!
We can't wait for your grandson to receive his items! We're so glad to hear you're excited about the arrival and we are confident you and your Grandson will love our products once he has tried them. Our team is dedicated to ensuring a great experience for both you and your family.
Thanks for choosing Conni!
Thank you for your great review, Brenton!
We're thrilled to hear that you found exactly what you were looking for in our range of products! Our team works hard to curate a selection that meets the diverse needs of our customers, and it's fantastic to know we hit the mark for you.
We appreciate your feedback and look forward to assisting you again in the future!
Thank you for your amazing 5-star review!
We're delighted to hear that your order arrived so quickly! Our team takes great pride in ensuring that every order gets to our valued customers as fast as possible. It is always our goal to provide prompt service.
Thanks for being part of the Conni family, and we can't wait to serve you again soon!
Thank you for your fantastic review, Georgina!
We’re delighted to hear that you received excellent service and your order arrived so promptly. Our team takes pride in providing a smooth shopping experience for our customers, and it’s wonderful to know that we hit the mark for you.
Your feedback means a lot to us, and we can’t wait to serve you again soon!
Thank you for your fantastic 5-star review, Lisa!
We're thrilled to hear that your order arrived so quickly! Our warehouse team work tirelessly to ensure every order is packed with great care while using thoughtful, recyclable packaging.
Thank you for choosing Conni, and we look forward to serving you again soon!
Thank you for your wonderful 5-star review, Erin!
We’re so pleased you had such a great shopping experience with us. Our team works diligently to ensure that every order is processed promptly, and your kind words inspire us to keep up the good work.
Thank you for being a valued part of the Conni community, and we can’t wait to serve you again soon!
Thank you for your wonderful review, Karla!
We appreciate your kind words about our efficient service. Our team works hard to ensure everything runs smoothly for our amazing customers. If there's anything we can do to make your next experience a 5-star one, please let us know!
Thank you for choosing Conni, and we look forward to serving you again soon!
Thank you for your amazing 5-star review, Lucy!
We are thrilled to hear that you love our products so much, and it is wonderful to know that our items are making a positive impact for you.
We are so grateful for your continued loyalty to our small company and we can’t wait to serve you again soon!
Thank you for your 5-star review!
We're glad to hear that you had a great shopping experience with us. We appreciate your suggestion for expanding our size range to include 5XL and 6 XL underwear. Your feedback is invaluable, and we will certainly take it into consideration as we strive to meet the needs of all our customers.
Thank you for choosing Conni, and we hope to serve you again soon!
Thank you for your fantastic 5-star review!
We're delighted to hear that you found our website easy to navigate and that your order arrived so promptly. Your positive feedback truly motivates us to continue delivering the best experience for our customers.
Thank you for choosing Conni, and we look forward to serving you again soon!
Thank you for your wonderful 5-star review, Philip!
We're so happy to hear that your order arrived on time and that you had such a great shopping experience with us. Your enthusiasm is contagious, and we can't wait for you to start using your new Conni products! We know you'll love them.
Thank you for choosing Conni!
Thank you for your fantastic 5-star review!
We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we truly appreciate your support. If you ever need assistance or have any questions, don't hesitate to reach out.
Thank you for being a valued Conni customer!
Thank you for your amazing 5-star review, Khanh!
We're so glad to hear that you love your new Conni Anti-Slip Absorbent Floor Mat. It's wonderful to know that it’s a perfect addition to your home.
Your satisfaction means the world to us, and we appreciate you choosing Conni!
Thank you for your glowing 5-star review!
We're delighted to hear that our dedicated customer service team was able to help you trace your order and get it moving. We understand that waiting for deliveries can be a little frustrating when couriers are experiencing high volumes of parcels, but we're glad your order arrived safely!
Thank you for choosing Conni!
“Service was fast.Order was accurate. Product looks better than any similar advertised garments that I have previously purchased. Sizing was larger than I expected - I could have ordered smaller size to enable better fit (but this is my mistake and I will know for future purchases).”
Thank you for your wonderful 5-star review, Jenny!
We are thrilled to hear that you found our service fast and your order accurate. It’s great to know that our product exceeded your expectations.
We appreciate that finding the perfect fit and style can be challenging when shopping online. If the fit isn't quite right, we offer a flexible exchange policy for any unused and unwashed items. We're here to help you find the best option for your needs.
Thank you for choosing Conni Australia!
Thank you for your fantastic 5-star review!
We’re thrilled to hear that you experienced good service and fast delivery. Our team works hard to ensure a seamless shopping experience, and it’s great to know we met your expectations. If you need anything else, feel free to reach out.
Thank you for choosing Conni Australia!
Thank you for your fantastic 5-star review, David!
We’re glad to hear that you experienced our quick service. It’s always our goal to ensure a smooth and efficient process for all our customers. If you need anything else, just let us know!
Thank you for choosing Conni Australia!
