Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
Thank you for the wonderful 5-star review, Jacki. We are so pleased our customer service team were able to assist you during your purchase and that you found the live chat feature helpful. We love the fact that our customers are engaging with our team who are real people!
Thank you for the wonderful 5-star review, June. We are so pleased to hear that you are finding your Conni items amazing. Thank you for sharing your feedback with us.
“Haven't put my purchased products to use yet and they are for a visiting grandson who is toilet training and I have new mattresses and bedding. Products look like excellent quality so I have faith they'll do their job.”
Thank you for the wonderful 5-star review, Andrea. We are very confident you will find the high-quality and performance of your Conni items of an extremely high standard and we know they are going to make a huge difference when your grandson is visiting. If you have any questions, please do not hesitate to contact us as we are only too happy to help.
Our warehouse team work extremely hard to dispatch most orders on the very same day and we are so happy to hear that your order arrived quickly and that you are loving your new Anti-Slip Floor Mat. Thank you for sharing this with us.
We are so pleased your shopping experience was so positive and our customer service met your expectations, Mary. Your review has certainly made our day and we thank you for taking the time to share your lovely feedback with us.
Thank you so much for the wonderful feedback. We aim to deliver the very best service possible and we are thrilled to hear that you have had such a positive shopping experience with us at Conni.
Thank you for your taking the time to submit your review, Sharlene. Our Conni Pull-Ons offer wonderful protection from heavy leaks and full voids. Our Conni Pull-On cartons are considered bulky items and may attract further shipping charges. We have made a very conscious effort to help absorb some of these costs by offering our multi-buy discounts which are available all year round for our customers. A member of our customer service team will be in touch shortly to address your concerns.
Thank you for the wonderful 5-star review. We are so pleased your order arrived quickly and that you are happy with your Conni items. Thank you for sharing your great feedback with us.
Your review has made our day, Peter. We are delighted to hear that our customer service has exceeded your expectations. We love what we do here at Conni and we are so pleased your experience was so positive.
Thank you for the wonderful review and feedback, Brownwyn. Our amazing warehouse team often dispatch orders the very same day and we are so pleased our service has met your expectations.
Thank you for the wonderful 5-star review, George. We are so pleased our service exceeded your expectations and look forward to helping you again soon.
“I first purchased Conni Pet Pads 10 years ago and the quality is still great. I have my original pet pads and they are still going strong. I am pleased to say that the pet pads from my recent purchase are just as good as the ones I got 10 years ago.”
Your review has certainly made our day! We pride ourselves on manufacturing quality products and we are so happy to read that your 10-year-old Pet Pads are still going strong. We greatly appreciate your loyalty to Conni and are over the moon you are just as satisfied with your new purchase.
“I purchased products for the first time for myself and my daughter. Delivery was quick and the quality of the products are amazing. I will definitely be buying more and recommending to others. Thank you.”
Thank you so much for taking the time to leave us a review, Jazmyn. We’re delighted to hear that you are satisfied with your purchase for you and your daughter and greatly appreciate your recommending the Conni range to your friends and family.
Thank you so much for taking the time to leave us a review. We’re very happy to hear that you are satisfied with your purchase and that the buying process was easy.
Thank you so much for your feedback and great review, Erin! We’re happy to hear that you love our high-quality products and that you had a good experience with us.
“I've spent around $300 on 2 of these. Out of a years worth of wetting through, with a night nappy, I've only had to not wash his quilt twice ever, so these have worked probably less than 1% of the time.
So he sleeps under what is essentially a ventilated garbage bag and the urine still gets through to the quilt.
On top of that, his PJ pants or conni undies end up stuck inside these on the line, so they get musty until you have to turn it inside out to dry the other side.
Our main aim is to not let there be shame, by there being as little fuss as possible. So these have less is feeling defeated and exhausted. And my poor little guy embarrassed.”
Thank you for your feedback, Lillian. We have so many satisfied customers who use our products nightly and daily. So, we are very sorry to read your recent review and hear that you are unhappy with your Conni products. We can see that you placed your order a year ago and unfortunately, we cannot find any correspondence from you in our system relating to your concerns. A member of our customer service team will be in touch to assist you further and hope to resolve this quickly for you.
“Satisfied with the customer service very prompt very responsive which is hard to find these days. Plus very helpful. Thank you conni staff pleasure dealing with you.”
It was our pleasure to assist you, Dolores. We are so pleased we were able to resolve your query quickly and that our service met your expectations. If you have any further questions, please always reach out as we are only too happy to help.
Thank you for the great review! We’re so happy you loved your experience and you received your items quickly. We are sure you are going to love your Conni products when you get a chance to try them.
