“I found you were unclear about delivery to UK.
In our account the item shows as delivered, but it is not been delivered at our address yet. Also you said delivery time was 3-4 days and delivery cost £13, but you did not mention that the order would need more time for custom clearance and your fee did not include custom tax.”
“Überdurchschnittlicher Service, da können sich andere Firmen eine dicke Scheibe von abschneiden.
Sehr freundlich und zuvorkommend...
Immer wieder gerne.”