“I cannot believe the beautiful clothes available for reselling through this charity.
The condition of the garments are wonderful, and the fit just as the photos on the website suggest they will.
Everything arrives individually wrapped in beautiful pink tissue paper and it feels like Christmas morning over and over again.
I have just received a beautiful Sportscraft floral shirt as if new, at a price I could afford to spend. I look and feel sooo stylish.
The service here is wonderfully personalised.
I am always amazed how a small team can manage updating this website and to turn around deliveries so quickly. Probably the best online clothes shopping experience I have had, in every way.”
Dear Stylish,
Thank you so much for your generous 5-star rating and review! Your thoughtful and kind words mean so much to our team.
We are very fortunate to have generous donors provide us with unique and high quality garments. We love the fabulous finds we receive that add a dimension of fun and style to our customers lives through our online shopping experience.
It brings us great joy to hear that receiving your packages feels like Christmas morning over and over again. It's all about fun and honouring the beautiful clothes!
You will no doubt look and feel stylish with your new shirt. The gentle floral pattern and the perfect cut of this Sportscraft shirt truly adds an element of elegance and class.
We are indeed a small team and it's our special customers and the support that every sale brings to Lifeline Northern Beaches crisis support work and community programs that brings us great joy.
We hope that you can continue to find beautiful clothes through our online shop and we thank you once again for your loyal support. Best wishes.
“Absolutely love Lifeline! Gorgeous clothes, great prices and the wonderful staff pack them all up beautifully and post them really quickly. One of my favoutite online op-shops!”
Dear Victoria,
Thank you so much for kind review! We're thrilled to hear that you love Lifeline and appreciate the gorgeous clothes and great prices. Our team takes great pride in packaging every order beautifully, and they will be very grateful to hear that their care and efforts have been recognised. We greatly value your support for Lifeline Northern Beaches, and we're so glad to be one of your favourite online op-shops! 🌟 We hope that we can serve you again soon!
“Very impressed with the online store. A great range of good quality clothes at very affordable prices. I received my package quickly. A lot of care was put into the packaging. I will definitely shop again. Great clothes and a great cause. A win-win!”
Dear Joanne,
Thank you for your generous review! We're delighted to hear that you love our online store for the range, quality and affordability of our clothes. We strive to dispatch our orders quickly and our team takes great pride in packaging our beautiful garments. Your kind words and positive recognition were greatly appreciated. Thank you.🙏 We're excited to hear that you will continue to shop with us in the future, supporting Lifeline Northern Beaches.🌟
“The clothes available for resale are such high quality - both retro Australian and international brands which would be collectors items, as well as current styles from all boutiques. Most of which I could never afford, so thrilled to be able now wear "brands".
The clothes are exactly as described in detail and the great photos on the website show every angle and closeups.
The fits are therefore perfect.
The customer service is remarkable and very personal.
For a charity it is hard to believe their turnaround and delivery is faster than most large mass retailers.
The clothes arrive smelling super fresh, immaculate condition and individually wrapped in pink tissue paper. With a gorgeous designed card. It makes every delivery feel like Santa gifting me early gifts.
Out of all the online charities this is by far the best shopping experience. it is also the quickest as their filters on price and size etc work brilliantly.
They deliver so quickly.
Everyone should also subscribe to their weekly enews. My goodness their specials are snapped up quickly and no wonder - some amazing unique pieces. The goods donated come from one of Sydney's wealthiest areas so the range is amazing. I thank the donors as well as the staf.
Together we can make a difference raising precious funds for this vital service Lifeline who has never been more in demand.”
Dear Virginia,
Thank you for your glowing review! We're absolutely thrilled to hear that you love the quality and variety of our clothing. It's wonderful to know that our detailed descriptions and photos helped you find perfect fits. Our team is dedicated to providing personal and prompt service, so your kind words about our turnaround time truly warm our hearts. We are delighted that you enjoy the special touch of our packaging; we believe that every delivery should feel like a gift! Your enthusiasm for our e-news and the unique pieces we offer is greatly appreciated. Together, we are making a difference, and we're grateful for supporters like you. Happy shopping and thank you. We truly value you as one of our loyal customers.🙏🌟
Dear Anonymous,
Thank you for taking the time to let us know how happy you were with your recent purchase. Your :) and kind words have lifted our spirits 😃🙏
“I purchased an item which was listed in 'as new condition' it arrived stained and with a broken zip. It's not wearable.
I did email feedback to the shop about it.
I have purchased from this shop before and items received were as described. But this occasion was so absolutely disappointing it took away any good feeling about purchases. I feel lied too.”
Dear Emily,
Our team takes all feedback and supporting our customers very seriously. Our ultimate goal is to raise money for Northern Beaches Lifeline Crisis Support work and Community Programs. All of our generous donations are carefully checked and considerable time is put into our descriptions. The zip on this beautiful dress was working during photography and the dispatch process and it's sad to hear that it failed and you were understandably disappointed with your purchase.
A full refund for the dress and postage has been organised and we have reached out to you privately via email.
Best wishes
“This cardigan arrived in good condition this afternoon. It is a quality product, with some wear only, which is exactly as it was described. As this was my first purchase from Lifeline Northern Beaches, I am heartened and encouraged by this. I will happily be a return customer. Thank you.”
Dear Amanda,
Thank you so much for your wonderful review and for choosing Lifeline Northern Beaches for your first purchase! We are thrilled to hear that you found our cardigan to be a quality product that met your expectations. Your encouraging words truly mean a lot to us! We look forward to welcoming you back for more finds in the future. Happy shopping! 😊
Thank you so much for your generous 5-star rating! We are thrilled to hear that you are very happy with your purchase and that you find great value in our services. We hope that we can continue to serve you in the future. Thank you for your loyalty and support.
Dear Siah,Thank you so much for your generous support and kind words. We're pleased to hear that you love the online shopping experience and the jackets you purchased were in great condition and arrived swiftly. The colours and styles of both jackets will go with any outfit and are the perfect addition to one's wardrobe.
Thank you, Siah for your loyalty and for taking the time to write a review. 🙏
“Lifeline Northern Beaches is a wonderful and exciting company which offers quality, unusual and beautiful clothes to interested parties 🥳 I feel very lucky to found them 😊
Thank you to LNB for all your excellent service, - always fun to interact with you!”
Dear Melanie,Thank you for your generous 5-star rating! We sincerely appreciate your support and loyalty as a valued customer. We're thrilled to hear that you find us to be a wonderful and exciting company offering quality, unique, and beautiful clothes. We feel incredibly fortunate to have you as a customer and we're delighted that you were able to discover us.
Your kind words mean the world to us and give fuel to our passion. Thank you!
“Fantastic range of curated designer clothes that are easy to search for and buy. Delivery was prompt and hassle free. I love sustainable and pre loved fashion that supports bigger cause and I will be buying clothes from here again!”
Hi Zoe, Thank you for supporting Lifeline Northern Beaches Crisis Support work and Community programs through your purchase. Our retail departments are a major contributor to our funding and our customer support and generous donations are greatly appreciated.
We also love sustainable fashion and being able to give these gorgeous well made clothes another owner. These are the clothes that people cherished and this is what brings fabulous and unique finds to our curations!
Thank you for your loyalty.
Dear Anne, Thank you for your support and generous review. We were thrilled to hear that your gorgeous top was exactly as described. It's important to us that our customers feel confident and happy with their purchases and online shopping experience.
Hi Amanda,
Thank you for taking the time to let us know that you were delighted with your purchase. You're gown is exquisite with it's elegant and stylish design.
We're so fortunate to have beautiful designer gowns and dresses to offer to our customers. It brings us a lot of joy wrapping them and sending them off to their new owners. Have fun looking sensational!
“The team are beyond professional and bend over backwards to provide exceptional customer service. I recently had a great experience with Lifeline. While they initially forgot to include an item I purchased, they went above and beyond to rectify the situation. The staff were incredibly apologetic and made sure the missing item was delivered to me promptly. Their commitment to excellent customer service really stood out, and I appreciate the extra effort they put in to make things right. I highly recommend this store for their kindness, professionalism, and dedication to their customers.”
Dear Justine,Thank you for your amazing 5-star rating and for being such a loyal customer. We truly appreciate your kind words and recommendation.
We we're glad we could rectify the hiccup with your order and that you were happy with our service. Our customers are important to us and we strive to make shopping on our site a positive and uplifting experience. Beautiful clothes are fun and can bring so much joy.
Thank you once again for your ongoing support and loyalty. It's customers like yourself that make our job a joy.
“Amazing staff, best service ever.... prompt reply, apogies for unfilled order, help with discount application,
Op shops are the best - this one is my alltime favorite”
Dear Georgina,
It has lifted our spirits to read your generous review. Thank you for your kind words and continuous support. We greatly appreciated your understanding with the problem with your order and feel privileged to have loyal customers like yourself.
Enjoy wearing your gorgeous new outfits!
Thank you so much for your 5-star rating of Lifeline Northern Beaches Online shop. We genuinely appreciate your support and are thrilled to hear that you had a positive experience. Our team works hard to ensure that we provide the best service possible for our customers.
We look forward to serving you again in the future.
Dear Moira,Thank you taking the time to give us a 5 star review. We're sure that the beautiful Anthea Crawford jacket will be a wonderful addition to your wardrobe and we're so pleased to hear how happy you were with your purchase.
We are very grateful to our wonderful donors who provide us with high quality garments that we can sell to our customers, whilst making funds for Lifeline Northern Beaches.
We hope your jacket brings you lots of joy.
Dear Dorota, Thank you for your generous review. We are thrilled to hear that you are happy with our service and the quality of the garments. Thank you, for being a loyal customer and for your support of Lifeline Northern Beaches.
Thank you so much for taking the time to leave a review. We greatly appreciate your support and we're thrilled to hear that you had a positive experience with us. We look forward to being able to assist you again in the future.
So lovely to hear that you were happy with your first purchase. We hope it brings you lots of joy. Keep an eye out for our newsletters that advertise our fabulous finds and new garments!
Thank you for supporting Lifeline Northern Besches with your purchase.
