We're so sorry to hear our product didn't fit your needs. Please contact us so we can find a resolution that fits your needs. I can see that you purchased our briefs, which are cut slightly more narrow than some brands, meaning a size up is normally necessary. We would be happy to size up for you and see if this accommodates you better, as the Royal Daisy Brief is a highly reviewed item!
I look forward to hearing from you,
Harry.
Hello! We're sorry to hear you didn't enjoy our product and the sizing was off. We didn't receive any emails or inquiries to resolve your issue, as we would've been happy to provide you with alternative options for sizing issues. If you would still like to sort something out, reach us through the website or social media links (or email me @harry.m@big-dtrading.com.au (:
As a follow-up, did you check the size guideline on our website to match your current size?
Thanks for your feedback,
Harry.