Stuart Alexander Reviews

Name: Stuart Alexander
Address: 3/1-3 Smail St, Ultimo, 3/1-3 Smail St, Ultimo, New South Wales
Rating: 4.56

4.6 Rating 178 Reviews

89 %

of reviewers recommend Stuart Alexander

Company Reviews

Product Reviews

Metrics

4.6

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Stuart Alexander 5 star review on 30th September 2023

Kent

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We received the wrong pumps. Ordered the 1 litre pumps but received the 1.89 syrup and Fruit juice pumps instead, the delivery says 2 boxes but have only received one with 13 pumps in it”

Helpful Report

Posted 5 months ago

“VERY EXPENSIVE. I wanted to order for my shop and I was asked to sign up which I did. I placed order fr wholesale purchase. Later I found that the METRO Petrol station near my shop sells at the same price (Retail price) $3.20 as that of the wholesale price of STUART ALEXANDER ($38.41/12 =$3.20). So be careful while ordering from this company. I even emailed them and they haven't respondes so far.”

Helpful Report

Posted 5 months ago

“I have yet to receive my order. Have emailed and phoned and not had any response. Ordered 17th Feb it is now 28th of March”

Helpful Report

Posted 9 months ago

“Placed an order on 8 Feb received the delivery today. Unfortunately your office phone is always goes unanswered.”

Helpful Report

Posted 10 months ago

“We did not receive this item after ordering. Our deliveries are always "Short Delivered"”

Helpful Report

Posted 11 months ago

“I had to cancel the order as after a week it still had not been shipped”

Helpful Report

Posted 1 year ago

“Only received half our order Not spread”

Helpful Report

Posted 1 year ago

“Have not received item after 2 weeks, emailed to no result or response.”

Helpful Report

Posted 1 year ago

“I have bit received my order from over 2 weeks ago”

Helpful Report

Posted 1 year ago

“Order has not arrived ? spent $250 - please email resolution to reception@thesandstorquay.com”

Helpful Report

Posted 1 year ago

“Still haven’t got my my order, waiting over 10 days”

Helpful Report

Posted 1 year ago

“Couldn’t buy one pack of 6 stevia, I was forced to buy 4x6 bottles and couldn’t send it back at list half of the quantity. The address in the invoice doesn’t exist. Very frustrating.”

Helpful Report

Posted 1 year ago

“This one has not been delivered yet”

Helpful Report

Posted 2 years ago

Thanks for your review Paulo, from your tracking it looks like your order has been partially delivered. We have lodged an investigation with Auspost and it appears that there was a sorting error for your last package which has resulted in an extra deal for this last item. We are so sorry for the delay, but your last package should be with you soon! Your original tracking will still be valid for this last package. Thanks, Stuart Alexander Support team.

Posted 2 years ago

Stuart Alexander is rated 4.6 based on 178 reviews