“I ordered pair of shoes two monthes ago and I didn'T recieve them. By contacting them after one month, the customer service couldn't provide any solution, replacement, or refunding.”
“I ordered a phone case in early August. Waited for a month then item was delivered to wrong address in another state. Told me they would send out another immediately. I was fine with this because things happen. But here I am in Oct and I’ve had no update, no refund and no phone case! Very very unhappy with this company!”
“I ordered a phone case on 13th August. It is now 1st September and no sign of it. After I complained and asked for a refund and cancel the order. I received an email saying it was not possible to cancel even though they had not yet despatched it and they directed me to their delivery terms which were ridiculous. It said it could take up to 40 !! working days ! which means it could take until second week in October before it arrives. I told them I could get one from Amazon with next day delivery. I then received an email on 21st August saying it had been despatched. In addition to this their tracking system does not work. So where the hell is it ?? If you live in UK - PLEASE PLEASE DO NOT TOUCH THIS COMPANY WITH A BARGE POLE”
“Placed order on May 26, 2019. Received tracking information that package arrived in San Francisco, CA, on June 2, 2019. That is the last update. Today is July 10, 2019 and I haven't received my order. I demanded a refund and Shoplifo will not comply. I'll never do business with them again. BUYER BEWARE!”
“very disappointing in my order. They sent the wrong colors and they didn't care much about replacing my order. They took days to respond back and when they did they were not helpful at all.”
“Very painful to work with... they don't take any responsibility if the shipment gets lost or extreme delays. Also all goods are shipped from CHINA... minimum shipping time is a month.”
“This company is created to stole your money, be aware that I call them and send multiple emails bc order wasn't right and I want it to cancel or change the order. They don't even care.”
“This company is created to stole your money, be aware that I call them and send multiple emails bc order wasn't right and I want it to cancel or change the order. They don't even care.”
“I ordered a pair of boots in which looked really good, and I was excited to receive them. The boots never turned up. On asking shoplifo where they where and bouncing emails back and fourth. I have no boots and no refund. Stay clear of this company.”
“Tried to cancel the order before it was shipped out but they told me that I couldn't. The product took long to receive (from China), bad quality, tight fit, and terrible return policy. You're pretty much stuck w/ the product, like it or not! Order from a reputable company with a better return policy.”
“I was attempting to return a $25 item to Shoplifo. I requested a return address. The address they sent me for the return was in BULGARIA!. The minimum shipping cost is $65.00. I will keep the item due to the expense of the return. I should have done my home work before purchasing.”
“When I was a kid my Mom occasionally used the expression “on a slow boat to China” when things were late. My order (not yet received) must be on that boat on its return trip. NEVER do business with this company!”
“The tracking service sucks. In other words there is none. And, delivery of products is sloooooow—extremely.
Hopefully I’ll eventually get my order, but I will never order from this company again. Nor will anybody that I have an opportunity to influence.”
“HORRIBLE!! I ordered not one but two cases for an iPhone 8 and the merchandise that came WAS NOT for an iPhone 8!! I emailed this company IMMEDIATELY and provided pictures of the cases next to my phone and TO DATE no one from this company has contacted me back since!! I will ABSOLUTELY NEVER EVER BUY ANYTHING FROM YOU AGAIN! Nor will I recommend even my enemies to you!! You are NOT WORTHY OF 1 star! GIVE ME MY MONEY BACK OR SEND ME THE RIGHT DAMN CASES I PAID FOR!!! I had no choice but to select N/A for the refund BECAUSE NO ONE HAS CONTACTED ME BACK!! 🤬🤬🤬”
“I would advise anyone trying to buy from Shoplifo, to be careful.
This scum I think based in Asia, when they pretend from USA, to charge customers by USA Dollar.
I have ordered two items from their website which I liked, when the delivery arrived I found absolutely different items I had chosen.
Very very disappointed, to waste my money.”
“I ordered a leather case for an iphone 8 plus. I have received a cheap clip on case which fits on the back of the phone and it isn't leather. This is not what I ordered. I now can't find any information on how to return and get my money back.
I am extremely disappointed with the service I have received. I could have gone to a local market and bought this for £5. It's cheap & nasty.”
