This extra review shows what I have recieved from shoptora on the 14th November 19 , and as in photo the refund did not arrive by the 28th November as stated so how can they report reviews on trust pilot saying we have been scammed I paid for an item on the 8th November 19 clearly I am not going to get a refund or goods from this terrible company (shoptora ,shopora whatever there calling themselves, the only way I will get my refund will be from my bank
“Do not use this company!!! Zero stars!!!
I ordered apple ear phones, then they told me there would be a delay but they would extend warranty by 6 months as compensation.
4 month later still no ear phones, I contacted them many many many with someone called Alexandra, they told me to wait.
To cut a long story short, eventually promised a refund, nothing, I chased many many many times. The the last communication was asking my to check my bank! They could not give info of refund.
Avoid at all costs!!!!!!!!!!!!”
“I got scammed by this company before Christmas ordered a Dyson hair dryer never got it I have reported to actin fraud and citizens advice. I was lucky I paid with my credit card and got all my money refunded back. Please do not use them as you will never get your goods or money back from them.”
“Ordered an Amazon Firestick in November and it was allegedly lost in the post. They claimed to be sending me another, but that never arrived either. They have now stopped replying to my e-mails. Thankfully my credit card company have refunded my payment and I guess will pursue them directly. Swerve this company.....”
“Ordered a soundbar on 25/10/2019 was told due to high demand for this item it would be 15 to 20 days before the soundbar would be sent almost 4 months later still no soundbar only excuses as to why.
Not sure now if soundbar will ever arrive but live in hope it might one day would not recommend to anyone .”
“Same group of companies as 'Cartbright'
Ordered item 11 November 2019. Received email stating that there would be a delay 15 to 20 days. Now 30 January 2020 - still no goods and no sign of a refund requested 12 December 2019.
How are these scammers allowed to get away with it????”
“All reviews are true - ordered an iron in November to be told it is out of stock but expected new stock in 20 days...then got a tracking number - ofcourse tracking didn't exist - told me parcel lost... item never sent...3 months later can ask for refund, all agreed...one month later still no money. DO NOT USE THIS COMPANY. Guess people get paid to respond to emails, but they don't have any stock!”
“I finally have my chargeback payment permanently from my bank for goods I paid for and didn’t receive a refund or goods from shoptora it has taken around a month to recieve chargeback and that was temporary and a month later for shoptora to dispute my claim now has passed so everyone claim as soon as card provider lets you make a claim and you will receive a refund it’s a bit of a waiting process (2months) in total but worth the wait to get a permanent refund from a scam site apparently based in China not France (eurotexsell)”
“Do not use under any circumstances.. ordered electric scooter for my grandson for xmas beginning of November.. took the money straight away .. numerous emails.. no response.. no scooter.. no refund.. no explanation .. needless to say grandson in tears xmas morning.. absolute scum.. every review is the the same.. God the money have taken from hard working people who want to buy for their loved ones n nothing is ever delivered!!!”
“Update on my refund from 10th December 2019 I recieved a chargeback from my bank after paying £52 to eurotexsell in November 19 I did get a letter from Nat West saying the payment temporary until if and when eurotexsell dispute payment I doubt they will as I have a screenshot that they were going to reimburse me of course they didn’t my bank did through disputes as another person who was scammed they disputed chargeback saying they had sent goods which is utter fiction as the lady never recieved goods or money back so there is a way of getting money back through your bank but must report 15days after payment as the law states but don’t leave any longer as could be to late to claim a chargeback”
“Why are this company being allowed to trade and advertise when all they are doing is taking people’s money and not supplying any goods, their reviews are all taken down on trustpilot and everywhere else it is the same story, money taken and nothing forthcoming, a total scam company, full of the most pathetic lies, I have reported this company like everyone else should to “ctsi””
A scam company, ordered item on 20th November, took money on 21st November including exchange rate costs ,received email item will dispatched within 5-7days, then all of a sudden they said due to a number of customers ordering the same item it will take upto 17-20 days, obviously I assumed all was good, after 20 days had past no item, I emailed them asking for the item or refund GUESS WHAT NO RESPONSE.
Phoned my bank on 27th December 2019 explaining what has happened and I am glad to say my bank is refunding me the full costs.
PLEASE AVOID THIS COMPANY ITS A SCAM there website is still up as of 27th December, but then they will take it down and put it back up like a yo-yo. If you have already purchased and are having the same trouble as other customers please phone your bank to see if you can get some of your money back.”