Shpock Reviews

1.3 Rating 153 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
I sold an item on shock for £460, sent it secure via special delivery, sent pictures of receipt and then tracked it which was then signed for. No payment was made by the buyer. Shpock are saying nothing they can do, this is fraud on their site so I will be taking this to social media and the papers. Do not use this site and app it’s scammers paradise. I will be taking legal action
posted 1 year ago - Anonymous
Item sold for £1.50, Shpock wanted £3.25 for buyer protection, plus 3.50 delivery. Can't opt out of buyer protection, using account settings.
posted 1 year ago - MrsB
Terrible company. I have a successful 5 star profile but hadn't used Shpock for a year or two and decided to give it a go again recently, listing some good quality-good brand items. I was shocked to see a complete decay of the Shpock I once knew: so many scam buyers running rampant on the platform, a major overhaul to push only for delivery providing items in attempt to push out local sellers and mimic ebay, absolutely no customer service, no offers to my page to encourage promotion purchase!
posted 2 years ago - Anonymous
Twice sellers have accepted my offer including delivery then when I have paid they say that they cannot send item and can I collect, the last one was 165 miles away, and then I have to wait over a week to get my money Refunded.
posted 3 years ago - Keith Lovett
I HAVEN'T RECEIVED MY MONEY. The seller paid and Shpock are holding the payment for no reason as you have all delivery proof of this transaction.
posted 3 years ago - A P
Had to give it 1 as 0 was not an option! Schpok wallet is a disgrace. You have to pay postage up front! You then have to wait for the buyer to "agree" the transaction, even if you have tracking info, then Schpok "HOLDS" YOUR money for 6 to 7 days! If the buyer doesn't like ANYTHING ie Schpok will not pay out, even for postage. Appalling. You CANNOT remove schpok wallet from your profile! If the Seller offers delivery, it is NOT an option to remove it - ie couldn't collect it is just NOT user friendly
posted 3 years ago - Janet Nicholls
They take a customers word for it when the customer says I've not recived my item !! When there item has been delivered and proof of delivery has been sent.
posted 3 years ago - Sammie
I pay as a business to use Shpock. Account RESTRICTED because Shpovk take the customers word for it when they say they item wasn't deliverd eventhough proof of delivery has been sent !!!!
posted 3 years ago - Sammie
Full of scammers I was about to being scammed after i put advert online then immedialy got an offer then the buyer offered to pay me on paypal then he said the courier that is coming to pick up the item but could you pay him £300 to their account then i would paypal you the full amount for the cost of delivery and the item.
posted 3 years ago - Anonymous
So I applied for a refund I paid buyer protection insurance and delivery.
posted 3 years ago - Anonymously David Reimers