SideTrak have a Customer Happiness Grade of B-. Customers love their prices and delivery but are unhappy with their refunds.
“
Price is ok..
The monitor when pulled out tends to “droop” down doesn’t stay up completely straight...
”
- Anonymous
“
In regards to price, he always shares that it was no more expensive than a nice set of earphones - but is utilized a lot more.
”
- Lynda C
“
Even though it is pricey, it has been worth the investment.
”
- Leasly S
“
I am so pleased to buy this, it’s an super easy way to have a two screen laptop without hassle, delivery was on time and the setup as well as use is simple.
Thank you
David- Orlando FL
”
- David
“
An amazing addition to my work station, and much needed. Ordering process, delivery and set up were fast and easy! Thanks for an amazing product.
”
- Ann
“
Life-Changing!! I work 60-80 hours a week and I usually need to be at the office so I can work off of 2 screens, the Side Trak has given me the ability to work from our trailer, a hotel and/or just working from the couch. It's very easy to use the slide.
Delivery was fast and it was well packaged with easy setup directions.
”
- Monica K
“
I very much dislike the product. It cuts on and off and flickers a lot. I will be returning for a refund
”
- Damion S
“
The written directions and set-up tutorials were very easy to read, watch and follow! Very simple and quick set-up process! SideTrak's service is stellar! Their CS team responds quickly and answers all of my questions! They also proactively check back via email to make sure I do not need additional assistance! I also worked with the same CS associate in all of my correspondences.
”
- -Lynn
“
The customer service was amazing! My original was lost due to covid, so another one was ordered and quickly recieved!. Once I received it the set up was very simple (thanks to the YouTube video) and it has help me work very effectively at home! It's light and no issues so far!
”
- Sovanara
“
great customer service and on point quality.
”
- Tamie P
