SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple ordering system, prompt delivery and quality product.”

Helpful Report

Posted 4 years ago

“Having received the hand rail I was impressed by the quality of the product and fittings but not the after sales service as there were no fitting instructions included. Also and most importantly the was no after care advice regarding cleaning / finish protection .”

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Posted 4 years ago

“Handrail is really good quality stainless and well finished. It comes with all brackets and screws and wall plugs. I changed the screws for slightly shorter ones that had a thread all the way to the head. The reason being that using the screws supplied the plain part of the screw cracked the plaster as they created too much sideways pressure,not sure why the screws should be so long Otherwise very good product and worth the money.”

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Posted 4 years ago

“The part of the bracket which fits to the rail kept coming loose, the Allen screws are too short and the thread is the incorrect tolerance, had to apply loctite to the thread. Also insufficient screws applied.”

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Posted 4 years ago

“Very please with purchase and service. Straightforward to fit if done carefully particularly the stainless steel end caps on the oak rail but the finished result looks really stunning.”

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Posted 4 years ago

“Excellent service and well made and substantial product. Thank you.”

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Posted 4 years ago

“The product is beautiful and I’ve already had lots of comments about how great it looks”

SimpleHandrails.co.uk 5 star review on 13th November 2020

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Posted 4 years ago

“Good service from the order to delivery.”

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Posted 4 years ago

“Well they haven't come yet so I'll let you know”

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Posted 4 years ago

“Lovely quality but the holes for the brackets on the extended part of pole where not in line resulting in the task of firing the handrail becoming a very tricky and time consuming job.”

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Posted 4 years ago

“Metal joiner to be honest let’s the handrail down as hard is we tried ended up with gaps either side ☹️”

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Posted 4 years ago

“The whole process from ordering to delivery was so quick and easy. Was also very easy to fit.Highly recommend. Absolutely delighted with end product.”

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Posted 4 years ago

“Quality walnut hand rail/ brackets . But screws/rawplugs wrong lengths. Rapid delivery.”

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Posted 4 years ago

“Excellent all round”

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Posted 4 years ago

“Never fitted a handrail before, so it would have been nice to have some tips on fitting. Once the first one was done, the second was a lot easier. Very good packaging and delivery.”

SimpleHandrails.co.uk 5 star review on 10th November 2020

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Posted 4 years ago

“Great oak hand rail, cut to size”

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Posted 4 years ago

“Although yet to be installed, oak handrail, brackets and end fittings all appear good quality. Main criticism would be delivery. Unable to get delivery forecast despite email stating dispatched.”

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Posted 4 years ago

“Good quality product, no instructions and the end of the handrails were not cut square. Disappointing.”

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Posted 4 years ago

“read the reviews thought it cat be that easy to install but it was and finished the stairs beautifully. A bit of wait for delivery but totally understandable in current climate . Many thanks simplehandrails.”

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Posted 4 years ago

“Very efficient service easy to install well pleased with the result highly recommended”

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Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews