SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased, Thankyou .”

Helpful Report

Posted 4 years ago

“We are delighted with the quality of the white oak rail and fittings which is now fully installed. Every thing I needed, including screws and wallplugs, was included. The finished stair rail is both practical and aesthetically pleasing. Many thanks.”

Helpful Report

Posted 4 years ago

“Placed an order on 16th August. Was told my delivery would be 27th. It didn't arrive until 28th, luckily I was in. Driver informed me that I was a pane of glass short, unfortunately there were more issues than just that with missing clamps and gaskets. Phoned the office, spoke to Samantha who was lovely but didn't know anything about issue and missing glass etc. She said she'd look into it, no word back so called her again on the Tuesday and spoke to Stu who said he'd look into it. It's now Friday again and have sent a further 2 emails with zero replies to both, unfortunately I still don't know the status on my missing items and my builder has started work. I would love to say that I'm a happy customer but at this point I'm pretty much the exact opposite. Hopefully I can update my review soon with good news! UPDATE!!! 18.09.2020 The missing gaskets and clamps arrived last Friday and today the last piece of glass has been delivered. Its taken a bit longer than it should have but at least we have it. Thank you Samantha for sorting it all out.”

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Posted 4 years ago

“Excellent product delivered promptly”

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Posted 4 years ago

“Prompt and reliable service ........refreshing!”

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Posted 4 years ago

“The quality of the goods when they arrived was very good . Unfortunately not all fixtures were recieved but Simple Handrails did resolve this issue satisfactorily.”

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Posted 4 years ago

“It’s an absolute delight to do business with SimpleHandrails, I initially messed up my order but SimpleHandrails sorted it out for me, then the product itself is 1st class engineering, and came with all fittings (and 3extra screws), fitting was easy and also looks great. I would recommend SimpleHandrails to anyone who is looking for a quality product at a realistic price 👍👍”

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Posted 4 years ago

“Good product! Looks classy. Tested my DIY skills a bit as you must find good fixing points behind plasterboard”

SimpleHandrails.co.uk 4 star review on 1st September 2020

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Posted 4 years ago

“Excellent product, looks great and in keeping with our Listed Property”

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Posted 4 years ago

“Great product and service was really good..highly recommend”

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Posted 4 years ago

“Great service and quick delivery”

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Posted 4 years ago

“Product is good except for the screws supplied. There were three screws required for each bracket required nine screws in total. Received six screws the correct size and seven screws the incorrect size. Incorrect size screws, heads were smaller in diameter as with the diameter of screw.”

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Posted 4 years ago

“Simply Perfect! From advice to purchase to delivery.”

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Posted 4 years ago

“Good quality and looking good. Easily fitted with clear instructions and all the necessary fixings.”

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Posted 4 years ago

“Excellent product and speedy delivery”

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Posted 4 years ago

“Good quality product, delivered quickly.”

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Posted 4 years ago

“Good quality looks great excellent value and service would definitely recommend this company”

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Posted 4 years ago

“Very solid good quality. Pleasantly surprised.”

SimpleHandrails.co.uk 5 star review on 27th August 2020

Helpful Report

Posted 4 years ago

“Good telephone service prior to ordering. Prompt delivery. Product good. Very pleased, thank you.”

Helpful Report

Posted 4 years ago

“I can’t write a review on an item I have not received....happy to update when actually have the item! Update....item arrived and great!!”

Helpful Report

Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews