SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a white outdoor hand-rail. It was expensive, but that reflected the quality of the product. White powder-coating on stainless steel. You cannot get better than that! Many thanks. Highly recommended”

SimpleHandrails.co.uk 5 star review on 9th December 2020

Helpful Report

Posted 4 years ago

“Very helpful customer service great value for money. Excellent delivery didn't wait too long good quality product.”

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Posted 4 years ago

“Could not fault the service I was given and would not hesitate in recommending simply handrails to any one. Great service at a good price”

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Posted 4 years ago

“Good service easy to order and arrived on time. as described on web page would use them again.”

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Posted 4 years ago

“Great, thanks for delivery. Arrived in good order.”

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Posted 4 years ago

“Very impressed with the service from start to finish, lovely product for the money and not too difficult to install.”

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Posted 4 years ago

“After a considerable delay in getting my handrail the Managing Director of Simple Handrails undertook to resolve this problem as soon as I made his Company aware of it. It transpired that Simple Handrails on receiving my online order had filled it quickly and handed it over to a national delivery company to make the delivery. For some reason the delivery company lost it and it stayed buried in their depot until Simple Handrails, having waited an hour for the carrier to answer their phone, got them to locate it and get it expressed to me. I am delighted to say that the handrail arrived the very next day. All credit goes to Dan Simple Handrails Managing Director who sorted things immediately and personally kept me informed as to his progress. This is Customer Service at its very best. Thank you Dan and your team not only for such good responsive service but also for the top class rail and fittings which I received. Highly recommended.”

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Posted 4 years ago

“The handrails and fittings were that good I will be ordering more for my front steps delivery was as promised on time.”

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Posted 4 years ago

“Great service and quality product.”

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Posted 4 years ago

“Love my hand rails, customer service was very good,would of give you a 5 but had to wait for 2 missing pieces”

SimpleHandrails.co.uk 4 star review on 5th December 2020

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Posted 4 years ago

“Good customer service plus handrails made to measure exact size & good quality”

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Posted 4 years ago

“Fast delivery with good packaging, Oak handrail with chrome fittings looks the part.”

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Posted 4 years ago

“Lovely finish and good quality products.”

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Posted 4 years ago

“Rail is up very pleased.”

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Posted 4 years ago

“The wood is Excellent quality, and very reasonably priced, i would highly recommend this company. We were also kept up to date with delivery details”

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Posted 4 years ago

“Fast delivery and great quality product!”

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Posted 4 years ago

“I ordered a stainless steel handrail. It arrived very quickly and the "handyman" attached it easily. It seems very sturdy and looks very attractive. I particularly like the rounded ends.”

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Posted 4 years ago

“Absolutely delighted. Put up at home for me dear Dad to use when he comes for Xmas day. Looks really nice. Delivery fab and product lovely. Cheers guys. Really pleased.”

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Posted 4 years ago

“Handrail is brilliant. Joiner kept commenting on the excellent quality. Looks really nice fitted.”

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Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews