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Simply Be Reviews

2.6 Rating 165 Reviews

39 %

of reviewers recommend Simply Be

Company Reviews

2.6

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Read Simply Be Reviews

About Simply Be:

Fashion without limits in sizes 14-32! All the latest looks including plus size dresses & jeans, as well as designer plus size clothing by Anna Scholz & Joe Browns. Simply Be provides plus size clothing in the latest fashions for confident, curvy women. As well as our own gorgeous clothing, Simply Be brings you the most fabulous fashion from big brands and designers. Fashion in sizes 14-32, all sizes one price.

Visit Website

Phone:

0871 231 5000

Location:

Griffin House, 40 Lever Street
Manchester
M60 6ES

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Simply Be 1 star review on 7th March 2024

Simply Be 1 star review on 29th June 2023

Simply Be 1 star review on 29th June 2023

Simply Be 1 star review on 20th December 2022

Simply Be 5 star review on 18th May 2022

Simply Be 5 star review on 18th May 2022

Simply Be 5 star review on 18th May 2022

8

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoddy, badly made tat. There are far better clothing companies out there.”

Posted 4 months ago

“I regret ordering from simply be, absolutely disgraceful service. My items got delivered to the wrong address, 4 hours away from my address, I’ve contacted them 5 times now to rectify this and all they can say is they cannot refund me due to their protocols. I have paid for my items but not received them as simply be did not post out my items to my address and now the evri delivery driver attempted to collect it from this random address but would not because there’s no bar code to scan. I am out of pocket by £25, not received my items and simplybe refuse to refund me. Absolutely shocking and disgusting service. Will not be ordering from them again, I definitely do not recommend shopping here you will never receive your items.”

Posted 5 months ago

“Website is constantly having problems and not working correctly”

Posted 6 months ago

“Purchased twice in a week and although nothing was wrong with items or delivery, I have had 2 pending payment transactions for the amount of the largest items in my order. It left me short on cash until the pending transaction come back to me unless they take them I'm going to have to wait longer to report it. Will never order from them again as I don't want to be punished for simply purchasing an item. there are better shops online and high street that will not do this and get the same or similar items. I'll go to them in the future.”

Posted 7 months ago

“Purchased twice in a week and although nothing was wrong with items or delivery, I have had 2 pending payment transactions for the amount of the largest items in my order. It left me short on cash until the pending transaction come back to me unless they take them I'm going to have to wait longer to report it. Will never order from them again as I don't want to be punished for simply purchasing an item. there are better shops online and high street that will not do this and get the same or similar items. I'll go to them in the future.”

Posted 7 months ago

“I must have once clicked on simplybe website and now my inbox drowning in their rubbish. I have gone through everything and cannot find how to unsubscribe. Nothing. Just one answer saying is there a problem with your account ? Never had one don’t like a single thing they sell just want to clear them out! Any ideas please?”

Posted 7 months ago

“Like many people on here, Simply Be seem to be unable to divert parcels once despatched, they do not respond to email complaints, and yet their competition can, so clearly the answer is, go elsewhere.”

Posted 8 months ago

“Paid for next day delivery only for the order to be sent to an incorrect address. When requested a new order be sent to correct their mistake, they wanted me to pay for the order a second time. Terrible customer service, no resolution to their mistake.”

Posted 9 months ago

“Received unsealed goods that were damaged and not fit for purpose, returned them only to have them sent back to me saying they were not damaged and bits were missing! Awful customer service. Do not use.”

Posted 10 months ago

“Wrong item received not once but twice,completely wrong colour (black with pink logo) when ordered pink with white logo and stripes : ( tags and invoice both times said pink/white but no white to be seen and items were black with small pink logo and no adidas stripes of any colour to be seen on either item 😕”

Simply Be 1 star review on 29th June 2023

Simply Be 1 star review on 29th June 2023

Posted 10 months ago

“I'm a little regretful I placed my first order with this company 5 days ago and yes you guessed it, no sign of goods or communication. Customer service is awful. First and last simply be. Let's hope it fits if it ever arrives, cannot wait for the return and refund process!”

Posted 11 months ago

“I have tried to return a parcel using the courier collection service. I cannot take it back to a drop off point due to illness & they offer a service to collect from home. 16 times I have waited in for collection. Don’t use this service. It’s diabolical!”

Posted 1 year ago

“awful customer service and delivery”

Posted 1 year ago

“Poor goods and customer service. Not helpful when people struggle to pay due to circumstances beyond your control.would not accept my settlement offer and generally not a nice company to deal with”

Posted 1 year ago

“I need my order. Its a xmas present Evri lost it and noone had contacted me until i reached out to your chat today You have my money for a month I just need my order for gods sake Your customer service said they would resend it next day delivery but agaun no confirmation in my email You should learn how to do business I need my order”

Simply Be 1 star review on 20th December 2022

Posted 1 year ago

“I made an order on the 22nd for aftershave and perfume. I have rang 3 times contacted them on line. They promised it would be resolved and delivered this weekend. Guess what nothing. I am absolutely disgusting beyond words. This is the last time I will order. I will look forward to a phone call regarding this issues Lisa Rowley”

Posted 1 year ago

“Ordered a Samsung galaxy tablet, no tablet arrived but still expect to pay the bill customer service is a joke keeps making excuses, I will never order from them again”

Posted 1 year ago

“First time ordering for my holiday - had a text to receive items had been delivered to the shop, went to collect but they had no trace of it . After several conversations on the help chat turns out it was accidentally sent back because of a faulty barcode. Have been told twice I would receive my refund by a selected day - hasn’t come, rang the customer services who said it’s going to investigate this and will be a minimum of 3-5 working days before this is even investigated and about 14 days for a full refund. Meaning NO holiday clothes and nearly £200 out of pocket. The worst online experience I’ve ever had. Will never order again from simply be. AVOID AVOID AVOID.”

Posted 1 year ago

“DO NOT ORDER WITH THIS AWFUL COMPANY!!! Shambolic mess up which has waisted 2 weeks of my time, money and effort. Customer service is an absolute joke, I wish I had read these reviews earlier. My complaint is still not resolved as I am still waiting for my refund and £5.99 for express delivery for an item I ordered 2 weeks ago. As for an apology I was offered 10% off my next order, what an insult! Simply sh!t”

Posted 1 year ago

“1 star rating isn’t by choice, I’d give it a 0! High prices for low quality clothes. Customer service is a disgrace, their answers are always irrelevant to the issue at hand, no help at all! As for your monthly statement.. the service charge they take off your monthly payment is actually fraudulent.”

Posted 1 year ago

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Simply Be is rated 2.6 based on 165 reviews