“I ordered £75 ski trousers beginning of Feb and they were too tight. I returned them on Feb 10 but have not had a refund yet (mid March). I have emailed and had no reply and tried calling but not able to get through.”
“No parcel delivered, no tracking link in email just a shipping number and no answer on the customer service phone line. No response from info email. Looks like I'm going skiing Saturday without trousers I've paid for.”