Skincity Reviews

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Popular Questions:

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Customer Service

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About Skincity:

Based in Cheshire, Skincity is a leading skincare clinic and online cosmeceutical retailer that is focused on providing people with the highest quality products to help treat and manage a number of skin conditions.

How quickly does Skincity resolve customer queries?

Helpful Report

(6 months ago)

Greater than 63% of reviewers feedback is Skincity resolves customer queries within an hour.

Helpful Report

(6 months ago)

99.17%

Industry Average

“ great service, order arrived quickly and beautifully packaged!! Will be looking here first for any future skin care products!! ”

- Samantha Stevens

“ Very good service ”

- Ellie Gordon

“ Good service, prompt delivery. Not seen any improvement 1 week in ”

- Anonymous

Skincity Reviews

Customer Service - Good