“My BT TV Box Pro stopped working after 6 months. I emailed the supplier at 6.30pm on Friday evening, expecting to have lots of hassle to get it sorted. However, the supplier rang me back within 30minutes to discuss my problem. He then texted me instructions on what to do, which did not work straight away, so I queried by text and got an instant reply and after a further telephone conversation to clarify the instructions the box is now working normally. Top marks for service in my view.”
“Ordered the Bt free view box off eBay it worked one day not the next then a week later worked again and it’s never worked since contacted them thru eBay no response and no response from eBay either £134 is a lot of money to me so beware if you buy from them wish I would have seen these reviews first .”
“Purchased a Sky Box on Ebay from SKYDEALS LIMITED Address: 21A Thrupps Lane, KT12 4LX Walton-on-Thames, Hersham, United Kingdom Phone number: 07790801370 Email: skysatdeal@gmail.com
https://i.ebayimg.com/images/g/~-QAAOSwUH5aY3kC/s-l500.png
Clearly offer a 5 year warranty.
They are not responding to 3 messages via the ebay messaging system, 3 direct emails, one email from ebay, and their phone only has a recorded message which SAYS TO email.
This company has no intention in responding to the warranty claim! That is against Ebay rules and trading standards. I want my money back from them as they have not upheld their part of the deal!
County Court next Order number:01-08729-90997”
“Hi, I was supposed to receive an item around the 30th of August, but I didn't. When I messaged the seller for the first time, on the 5th of September they told me due to the Royal Mail strike, deliveries were delayed. Fine, no problem.
Today, the 21st of September I contacted them again and received a call from someone called Ashley, very rude telling me that Royal Mail tried to deliver it ONCE but I wasn't home. He said that if I placed an order, I should stay home and wait for it (even though the orders were delayed. I had no idea of when they would arrive! So how could I guess, and not leave the house?!). He said that I wasn't going to have the money back because I didn't wait for it.
Thankfully I paid with PayPal and they are sending me a refund already.
I wasn't home and never received any information about the item. I asked for tracking information and wasn't given either.
No info, no item and they were refusing to send me the money back.
It actually made me laugh. Unbelievable.”
