Grey Slate & Stone Reviews

Name: Grey Slate & Stone
Rating: 4.84

4.8 Rating 147 Reviews

97 %

of reviewers recommend Grey Slate & Stone

Company Reviews

Questions

Metrics

4.8

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email

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Phone:

01766514700

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Grey Slate & Stone 5 star review on 9th November 2020

Chris Ratcliffe

Grey Slate & Stone 4 star review on 4th November 2020

Mark Smith

Grey Slate & Stone 5 star review on 23rd October 2020

Carl Jones

Anonymous

Anonymous // 01/01/2019

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“Done everything they said Quality excellent”

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Posted 8 years ago

“Fantastic service and products. We are regular customers and we are extremely happy with the service.”

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Posted 8 years ago

“excellent product and service”

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Posted 8 years ago

“Very helpful and knowledgeable, great products”

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Posted 8 years ago

“Grey slate derlivered what was asked for,”

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Posted 8 years ago

“Good communication, excellent delivery and good price”

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Posted 8 years ago

“No mention of VAT at point of sale, substantial addition to quoted price.”

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Posted 8 years ago

Many thanks for your feedback we do value and take on board all our customers comments. All our prices are plus VAT as per the industry standard. VAT was discussed in the sales office, on the quotes and on the proforma invoice, sent before delivery, as with all orders. We can only apologies if VAT wasn't made clear -we will review our procedures as part of our continuous improvement program. We do hope that you are 100% satisfied with your Granite Paving which was heavily discounted and delivered within 24 hours of ordering, to a challenging location. Our normal lead times for such deliveries is 3-5 working days. If you would like to discuss this further, please feel free to call or pop into the office when you are passing. Many thanks for your order

Posted 8 years ago

“Excellent service and prompt delivery.”

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Posted 8 years ago

“Great product, made to specification.”

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Posted 8 years ago

“Given 5-7 days delivery when placed order, texted and phoned to ask when available but still waited three weeks, This resulted in installation after carpet fitted and customer moving in. Regards”

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Posted 8 years ago

Many thanks for your feedback, we do appreciate and take on board everything as part of our continuous improvement system. We must apologies for the delay and inconvenience caused. Welsh Slate is a natural product and is quarried to order. We do quote lead times but we are at the mercy of the geology, it can take longer than the lead time quoted to get a suitable piece from the quarry. We do hope you are happy with your order and look forward to working with you again in the future.

Posted 8 years ago

“Very helpful and informative staff, ended up with good quality slate floor tiles at a very reasonable price.”

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Posted 8 years ago

“Brilliant, helpful staff and good value, high quality product. Definitely will be ordering a lot more from here! Thank you”

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Posted 8 years ago

“Neil gave great advice and faultless service - can highly recommend”

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Posted 8 years ago

“Great customer service over the phone, stone arrived in mine condition and pretty quickly too! Looks fab in place”

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Posted 8 years ago

“Brought a welsh slate house sign as an 80th Birthday gift. Was made up with the quality of the work, excellent customer service and value for money, my grandmother loved it. Thank you so much, a very happy customer xx”

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Posted 8 years ago

“Excellent service and perfect craftsmanship. Will be purchasing more in the future.”

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Posted 8 years ago

“This is my second purchase of slate hearths from Grey Slate & Stone and would highly recommend this company based on the quality of the product and the service given.”

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Posted 8 years ago

“Very good communication and products. Will use again, very helpful.”

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Posted 8 years ago

“Efficient service”

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Posted 8 years ago

“Great service and a terrific slate hearth.”

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Posted 8 years ago

Grey Slate & Stone is rated 4.8 based on 147 reviews