Grey Slate & Stone Reviews

Name: Grey Slate & Stone
Rating: 4.84

4.8 Rating 147 Reviews

97 %

of reviewers recommend Grey Slate & Stone

Company Reviews

Questions

Metrics

4.8

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email

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Phone:

01766514700

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Grey Slate & Stone 5 star review on 9th November 2020

Chris Ratcliffe

Grey Slate & Stone 4 star review on 4th November 2020

Mark Smith

Grey Slate & Stone 5 star review on 23rd October 2020

Carl Jones

Anonymous

Anonymous // 01/01/2019

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“very good quality and information”

Helpful Report

Posted 8 years ago

“I can not fault this company - from start to finish very professional, I even made a mistake with my measurement and they re-cut and no extra charge 10/10”

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Posted 8 years ago

“Great product, great communication and on time delivery”

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Posted 8 years ago

“Grey Slate & Stone provided me with a superlative product. I would not hesitate to do business with them again. The staff were very friendly & couldn't do enough to help too!”

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Posted 8 years ago

“Product excellent. Packaging makeshift. Administration poor. Happy to talk about it. Reg Freeman”

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Posted 8 years ago

Thank you for your review, we value all feedback. We are very pleased you are happy with the finished product, we pride ourselves on our high standard of workmanship. If you would like to discuss our administration, please call or drop us an email when you are free. The feed back will help our on going improvement system.

Posted 8 years ago

“Excellent service as always!”

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Posted 8 years ago

“Neil was friendly, helpful and knowledgable. We sorted everything out via email and phone. Delivery arrived on time. Slates look fabulous and can’t wait to see the finished floor.”

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Posted 8 years ago

“Good service and delivered when needed.”

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Posted 8 years ago

“Very helpful”

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Posted 8 years ago

“Delivery on time, responsive and polite communication. Please note our registered trade name to be just one word; STONEWRITERS”

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Posted 8 years ago

Thank you very much for your feedback! Our accounts department have amended your records. We look forward to working with you again soon.

Posted 8 years ago

“As always amazing service, cant fault the guys or their work really top notch!! Very professional, know exactly what they are doing and what I wanted. You wont be disappointed placing an order with them.”

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Posted 8 years ago

“Welsh slate tiles were cut well and great colour. packaging and delivery good. Helpful customer service”

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Posted 8 years ago

“My orders are dealt with promptly. However, I haven't give you 5 out of 5 because on two occasions you haven't followed my delivery requirements which has caused problems for me. I have spoken to Vicky Roberts about this and hopefully this won't happen again going forward.”

Helpful Report

Posted 8 years ago

Many thanks for your feedback , we really do appreciate you taking the time! Apologies for the inconvenience caused in the past, we very rarely have problems. However, notes have been added to your account and will avoid any confusion going forward. We look forward to working with you again soon!

Posted 8 years ago

“Very easy to deal with Vicky is very reliable ..always responds to emails, pricing is always accurate and consistent. Invoicing and statements .. well presented Orders arrive in good time ... never too long to wait Packaging is always robust The quality of slate is superb .. Factory cutting and finishing is always accurate and and well done We like to promote U.K. Products of this type Despite the distance between us .. it feels like Grey slate are our neighbours Totally one of the best companies we deal with .. Highly commended”

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Posted 8 years ago

“well packaged on arrival & beautifully crafted piece of slate”

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Posted 8 years ago

“Hassle free and friendly staff”

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Posted 8 years ago

“friendly service”

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Posted 8 years ago

“The slate hearth is excellent. Beautiful stone and perfectly finished . Well packaged and delivered. Cut to our diagram precisely. Thank you.”

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Posted 8 years ago

“Good quality slate but disappointed in time they need to cut the slate to size”

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Posted 8 years ago

Many thanks for taking the time to write a review, we really do appreciate it! We are sorry you feel that the lead time was a little long, we do our best to manufacture high quality bespoke pieces in a short a time as possible. We look forward to working with you again soon!

Posted 8 years ago

“Great service, very quick, fabulous bit of slate!”

Helpful Report

Posted 8 years ago

Grey Slate & Stone is rated 4.8 based on 147 reviews