“Using the bag in a motor caravan, previously used duvet. Now no draughts and warm all night long, easy fo get comfortable. Needed to open zip to cool off a little at times, so I'm confident it will be ok in very low temperatures as advertised.”
“The comparative tool was the deciding factor in my purchase and helped me with my decision greatly. The choice available on this website is very good and dynamic. Just having a quick scroll through shows how well it is set up for easy buying.
Would definitely recommend this for first time buyers as they can clearly find a bag tailored to their needs. I was very happy with the service.”
“Stock my favourite sleeping bags (Snugpak) at absolutely the best prices on the internet. Phoned them for my Post Office tracking number, which they gave me immediately. Very helpful. Just think they should email the the tracking number as a standard part of their service.”
“Very happy with items, the only issue is not with Sleeping Bags Outlet but with their chosen courier. I paid extra to receive a delivery within an allocated time slot which did not happen and no refund was offered.”
“Product is good but arrived late as was it was ordered for a Holiday but didn’t arrive on time to be taken abroad even though it was meant to be delivered in 48hrs of dispatch”
Thank you for your feedback. We're really glad to hear that you were happy with the product you ordered from our online store.
We can see from your order that the delivery method selected was standard delivery, which is a 3-5 working day service. As the order was placed on a Sunday evening it was dispatched the following working day. This could perhaps be made clearer on the checkout page, so I will discuss this with our IT department. I will have our customer service team contact you regarding this issue.
We're really sorry that we didn't meet your expectations this time around and hope you'll still consider shopping with us in the future.
Kind Regards,
Rachel
