Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,073 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,073 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01823 665500

Write Your review

Tell us how Sleeps12.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sleeps12.com 5 star review on 3rd December 2024

Liz Suggett

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say? Everything was as advertised The property itself was great and the peace and quiet wonderful.Family made good use of the pool,hot tub and sauna. The table football and pool table provided hours of entertainment for the grand children and ,it should be said,for my son's in law. Ashley was marvellous,unobtrusive,but available if needed,and the welcome cake was fantastic. Our beagle was fascinated by the robot lawnmower and spent ages barking at it and chasing it around the grounds.”

Helpful Report

Posted 3 years ago

Thank you for such a wonderful review. Its great to hear you had such a good time at Fuzzy Orchard in Somerset.

Posted 3 years ago

“Wonderful website. Excellent comms. Superb service. This is now our go-to supplier for great holiday homes! Thank you!”

Helpful Report

Posted 3 years ago

Great thanks, we look forward to helping you find more great holiday homes in the future.

Posted 3 years ago

“Everyone I had contact with regarding my booking was helpful, polite and if they couldn't answer my question immediately they told me so, then came back with the answer or advice. I would thoroughly recommend this company. They know their stuff.”

Helpful Report

Posted 3 years ago

Thanks for taking the time to leave us a positive review.

Posted 3 years ago

“Excellent service …very prompt to reply and helpful where necessary . I would definitely use Sleeps 12 again .”

Helpful Report

Posted 3 years ago

Thank you, we appreciate the time taken to give us a positive review.

Posted 3 years ago

“We have used sleeps12 twice now to stay at Holemoor Stables for a big family reunion. If this is representative of all the sleeps12 properties, you cannot go wrong, it was perfect. The sleeps12 website gives you all the info and pictures you need to make a decision, with nothing hidden, and the property exceeds all expectations - very clean, well equipped, beautiful and comfortable bedrooms and bathrooms. The sleeps12 staff answered questions quickly and were very helpful and knowledgeable about the properties.”

Helpful Report

Posted 3 years ago

I'm pleased to hear you continue to enjoy Holemoor stables, and hope to handle more bookings for you here or at any of our other properties which you will find to the same standard. Thank you for a lovely review.

Posted 3 years ago

“Would definitely recommend Sleeps12.com. Extremely efficient, frequent communication and an immediate return of our security deposit. Would happily choose them again.”

Helpful Report

Posted 3 years ago

Excellent, thank you.

Posted 3 years ago

“Sleeps 12 were great with customer service. Every step of the booking process was simple and straight forward. Communication was excellent. Nothing was too much trouble”

Sleeps12.com 5 star review on 17th August 2021

Helpful Report

Posted 3 years ago

Great to hear thank you. We hope you enjoyed your time at Ramscombe in Somerset.

Posted 3 years ago

“Fabulous houses available to to hire through Sleeps12. I found browsing houses available and booking through this site very easy . When I sent emails or phoned, staff were helpful, efficient and friendly. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Thank you for your kind words, we are always here to help.

Posted 3 years ago

“Excellent service from Jessica plus Helen especially after last year having to cancel holiday from April 20 due to being a vulnerable person due to lockdown The booking insurance company would not refund balance of holiday until Jessica informed them that I had sent the right documents proving to them that I had cancelled before the lockdown dates were made public A full refund was then Recieved from the insurance company thanks to Jessica. Regards Ken lewry”

Helpful Report

Posted 3 years ago

Thank you for your review. It's always good to hear we help and I'm pleased you were able to enjoy a holiday event after having to previously cancel.

Posted 3 years ago

“Always very helpful, friendly and efficient staff. Dealt with our holiday booking and enquires without fuss.”

Helpful Report

Posted 3 years ago

Thank you.

Posted 3 years ago

“Great service, extremely helpful and excellent property the property owners were amazing too. We will definitely use this company again as what we found on arrival exceeded all our expectations. We hadn't seen any photos as it was new on their portfolio but it was amazing, we all had a fabulous stay.”

Helpful Report

Posted 3 years ago

Thank you for the positive review. we're pleased you enjoyed your time at Whimbrels Barton in Somerset. We look forward to handling more bookings for you in the future.

Posted 3 years ago

“Excellent response to any queryis”

Helpful Report

Posted 3 years ago

Great, thanks

Posted 3 years ago

“Lovely propertys. Nice locations. Great for big groups. Good customer service.”

Helpful Report

Posted 3 years ago

Thank you.

Posted 3 years ago

“We had a lovely stay at Hurstone and excellent service when I booked the trip and from Chrys, our host.”

Helpful Report

Posted 3 years ago

Thanks

Posted 3 years ago

“A prompt courteous service whilst offering a luxurious array of holiday homes. We hired The Churchill in Somerset which was exceedingly well equipped, very comfortable and with spectacular views. The owner and his wife went out of their way to ensure our family had the best holiday ever.”

Helpful Report

Posted 3 years ago

Thank you, pleased you had a wonderful holiday.

Posted 3 years ago

“First time using Sleep12.com and I can confirm we received excellent Service. Simone and Helen were very helpful throughout our booking. The accommodation where we stayed was absolutely amazing. I would definitely recommend.”

Helpful Report

Posted 3 years ago

Thank you for your very kind review. It's great to hear Whimbrels Barton in Somerset where you stayed was amazing. I hope we can handle more bookings from you in the future.

Posted 3 years ago

“Have had many holidays with sleeps 12.com. Always been extremely happy with the service. Some lovely holidays and lovely memories. Thank you.”

Helpful Report

Posted 3 years ago

Thank you, that's great to hear.

Posted 3 years ago

“We have had excellent service from you. Plenty of information (with a light touch). Very professional at all stages of booking. We had a great stay.”

Helpful Report

Posted 3 years ago

Thank you, very much apreciated.

Posted 3 years ago

“Knowledgeable team and property (Croftview) was fantastic, absolutely fabulous. Arrival information very clear.”

Helpful Report

Posted 3 years ago

Pleased you enjoyed your stay at Croftview. Thank you for your review.

Posted 3 years ago

“Efficient, speedy, reliable.”

Helpful Report

Posted 3 years ago

Thanks

Posted 3 years ago

Sleeps12.com is rated 4.9 based on 1,073 reviews