“scammers. order placed on 30/11/2020 and today on 08/02/2021 has not been delivered. do not inform about anything, you need to ask. a few days ago, the express was sent but to
today we do not have the shipment number.
embarrassing. I warn you
“Ordered on the 25th Nov, chased up via social media on the 2nd December as no dispatch, again on the 4th December as still no dispatch and still no communication, then again on the 7th. Finally got told 5 days and I’d have it.
11th and it’s still not dispatched so clearly not going to be here. Have emailed again to chase up for further information but highly considering a chargeback request as clearly this company has banked the money with no plan to provide the goods before Christmas.
Currently wondering if they’re holding cash to show a good financial position on it for their year end given their year end is 28th December.
Won’t recommend this company and won’t be buying from again.”
“I had wifi issues with my Smarter kettle when I was trying to start it. Spoke to customer service on live chat and I still couldn't connect, someone from customer service called me and helped me set it up. Very helpful and kind.”