Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.24

4.2 Rating 483 Reviews

82 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.2

Based on 483 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

Visit Website

Location:

United States
New York
12210

Write Your review

Tell us how Decodo (formerly Smartproxy) made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decodo (formerly Smartproxy) 1 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful service, nothing works, terrible customer service. Go to another provider. I do not believe the 5* reviews are genuine.”

Helpful Report

Posted 5 years ago

We understand that you had a frustrating experience with our services and we would like to redeem ourselves! Could you please let us know what issues you had with our offerings and perhaps let us know your Smartproxy username so we could check for anything wrong on our side?

Posted 5 years ago

“Wonderfull service”

Helpful Report

Posted 5 years ago

“Amazing customer service, if you need help open a live chat and they will sort it very quick, the agent I had had inhuman reply speeds and knowledge :)”

Helpful Report

Posted 5 years ago

“Most sites are blocked. Can not recommend”

Helpful Report

Posted 5 years ago

Hello! We understand that the limitations can be frustrating. However, we do have to block access to certain websites due to fraudulent use cases from some of our users or websites noticing an unusually high number of requests from our infrastructure, so we have to cease all of our activity on the website to avoid legal action. You can always find a full list of blocked domains here: https://smartproxy.com/questions/do-you-have-any-blocked-sites

Posted 5 years ago

“I found Smartproxy to be a high-quality service provider with a professional team and a lot of very useful features that help you to work with proxies easily and efficiently. Really great provider and amazing services!”

Helpful Report

Posted 5 years ago

“Your proxies are very fast and trustworthy, I haven't had any issues while using them on various different automatic tools. Very good, thank you.”

Helpful Report

Posted 5 years ago

“As a customer, I couldn't be happier with the services that Smartproxy provides - fast proxies, a professional team and a good price. Smartproxy is a really great choice for every business.”

Helpful Report

Posted 5 years ago

“From my personal experience, this proxy provider has a lot of great features and offers you very good and fast residential and datacenter proxies. The process of getting and implementing proxies is very easy and you can always get support from the Customer support team (they work fast and professionally). Money well spend!”

Helpful Report

Posted 5 years ago

“Really recommend these proxies!”

Helpful Report

Posted 5 years ago

“Great service, and low prices. I really enjoy their service.”

Helpful Report

Posted 5 years ago

“I really like your services - easy to use and fast IPs, the price is good and you get a lot for it.”

Helpful Report

Posted 5 years ago

“if you look for a trustworthy proxy provider and good services, Smartproxy is a great choice.”

Helpful Report

Posted 5 years ago

“Stable proxy”

Helpful Report

Posted 5 years ago

“Fast and great proxies, very good for testing apps or software. Great that you can choose a lot of different locations for your IP.”

Helpful Report

Posted 5 years ago

“These proxy services are amazing - great price, wonderful and helpful Customer support team, lots of useful features. Definitely great ratio between the price and the quality of proxies!”

Helpful Report

Posted 5 years ago

“Best residential proxies in the market!”

Helpful Report

Posted 5 years ago

“Really great services! I can honestly recommend them to anyone who needs high-quality and secure proxies.”

Helpful Report

Posted 5 years ago

“Service is good”

Helpful Report

Posted 5 years ago

“nice services, very easy to use and great experience. Keep up a good work!”

Helpful Report

Posted 5 years ago

“Really great services! I can honestly recommend them to anyone who needs high-quality and secure proxies.”

Helpful Report

Posted 5 years ago

Decodo (formerly Smartproxy) is rated 4.2 based on 483 reviews