Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.24

4.2 Rating 483 Reviews

82 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.2

Based on 483 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smartproxy has everything you need when choosing proxy provider. Fast services and a lot of IPs to choose from with some extra features. Really great, check them out!”

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Posted 5 years ago

“By far the best provider I've tried. The services are really good and trustworthy and the team working is highly professional and ready to help. Very good communication and very valuable services. Thank you for that!”

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Posted 5 years ago

“Awesome proxy provider, helped me a lot to get sneakers I wanted! Works perfectly with sneaker bots, so check them out.”

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Posted 5 years ago

“They have everything you would expect from a proxy provider and I really like the wide choice o countries which IPs you can use. Also, the price is just great - very suitable for everyone.”

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Posted 5 years ago

“8% of captcha hit instead of an average of 20% we have with other providers. SmartProxy is amazing!”

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Posted 5 years ago

“Oustanding proxy provider and very high-quality services! Probably the best in the market with everything they can offer for clients and with a great price as well. I very recommend this provider.”

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Posted 5 years ago

“Smartproxy really meets the expectations because you get really fast and trusty proxies from plenty of locations and they also have a very professional team working there if you need some assistance. It's a good choice for proxies.”

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Posted 5 years ago

“Guys, this provider rocks! really great residential proxies and they have datacenter proxies as well! the price is very good and you get a lot for that, so don't think twice - choose Smartproxy!”

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Posted 5 years ago

“really great proxy services! the proxy pool is very big compared with others in the market and it's more than enough for various tasks where you need fast residential proxies. very recommend this provider!”

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Posted 5 years ago

“I really like Smartproxy for all the cleanest proxies and for the assistance team, they helped me to switch between packages in less than 5min. I recommend ✅”

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Posted 5 years ago

“Very good. Services are fast and work smoothly, also very easy to integrate and use right away. very recommend!”

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Posted 5 years ago

“Superb services! Glad to find you, very good for sneakers!”

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Posted 5 years ago

“Smartproxy is a good option for businesses since they offer a lot of possibilities to use their services. The process of getting proxies and using them is very smooth and you can start working right away which is great.”

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Posted 5 years ago

“Very very good services. Made for business and ads great value. Also, the price for proxies is just great and smart. Very recommend trying this provider.”

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Posted 5 years ago

“I recently found this provider and I can say that their services are superb especially when working with SEO! Really helped me out in some difficult situations.”

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Posted 5 years ago

“Excellent proxies. Great team. Special thanks to Elliot and Luke!”

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Posted 5 years ago

“I like these proxies -- very fast, easy to use and great IP rotation. Also, I like Chrome extension, very simple and useful. Nice!”

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Posted 5 years ago

“Smartproxy really sucks! On their first webpage they say we promise guaranteed refund. But when you have a try on their products and want a refund, they say we have a lot of requirements you need to meet. I just want to know what the hell is guaranteed refunds? Besides, their salesman's attitute is very aweful. Please DON'T use their products. It just sucks!”

Helpful Report

Posted 5 years ago

Hello! As we can see, you were unable to receive a refund because you have already used up all of your traffic, and we only allow using up 20% of it before you request a refund for our services. We understand that this must be frustrating for you. However, the terms are clearly written on our refund policy page, and our support team has to bear in mind if the account that requests a refund is eligible to receive one.

Posted 5 years ago

“It’s my first time using a bot and I’m a beginner and is my first time using smart proxy and I was successful on the jordan release so I am very happy with the results can’t wait to use it again on the releases”

Helpful Report

Posted 5 years ago

Decodo (formerly Smartproxy) is rated 4.2 based on 483 reviews