Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.30

4.3 Rating 474 Reviews

84 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.3

Based on 474 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 30th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful!”

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Posted 5 years ago

“AUTHENTIC CUSTOMER SERVICE. GOTTA LOVE TALKING TO A REAL HUMAN BEING”

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Posted 5 years ago

“I’m still having issues with the proxies working with my bot. On release date I have issues. 403 error code. But when using proxies from surge proxies everything works fine”

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Posted 5 years ago

“In general this is very good service but exactly in my case there was a need in German Residential IPs but several times check of IP country was for another than Germany countries, like Lithuania, for example. So this is why the 4 stars from me.”

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Posted 5 years ago

“This guys know how to do business. If you need help. They are litterally anytime of the day available to help. Thats why they are the best. thanks guys for your outstandingly good service youre giving.”

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Posted 5 years ago

“Blazingly fast customer service. Recommended”

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Posted 5 years ago

“This is best proxy. And Live chat answers very quickly.”

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Posted 5 years ago

“Fast on hand support, walked me thru ever step!!!”

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Posted 5 years ago

“five stars for smartproxy support *Jaden Fast + Really helpful”

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Posted 5 years ago

“Customer service was very high the best ive seen yet actually! Helped me solve a couple problems with my setup at 4:30 in the morning. Greatly apricated! Great products!”

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Posted 5 years ago

“Very good service, despite my little knowledge, I have managed to resolve all my doubts.”

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Posted 5 years ago

“Really bad service, suddenly they block your target website without any notice and refuses to refund - very sketchy I would stay far away as they will go to any lengths refusing your refund.”

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Posted 5 years ago

“They have a good residential proxy service and instant customer service, super recommended”

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Posted 5 years ago

“help me to finish all my social media and posting on classified sites”

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Posted 5 years ago

“Support walked me through every step of setting everything up!”

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Posted 5 years ago

“Good service provider. And good feature.”

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Posted 5 years ago

“They gave me good attention and helped me out with my issues especially Jaden and Lucas. I will leave another review in a couple weeks with an update on if the proxies work good but SO FAR its been pretty good”

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Posted 5 years ago

“Amazing company!”

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Posted 5 years ago

“Smartproxy is one of a kind. extremely professional. I spent thousands of dollars and going to spend more. They keep enhancing their user interface, and the support is flawless available around the clock! Thank you and keep the good work.”

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Posted 5 years ago

“Very helpful guys!!”

Helpful Report

Posted 5 years ago

Decodo (formerly Smartproxy) is rated 4.3 based on 474 reviews