Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.33

4.3 Rating 470 Reviews

84 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.3

Based on 470 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 9th March 2026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This site is a gold mine, their service is great, you have a good doc, exemples how to use it and it's easy to use, support is really fast to answer.”

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Posted 5 years ago

“Perfect service. Working ips not more captcha thanks”

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Posted 5 years ago

“I like the proxies, the price is reasonable for what you receive. I use the residential proxies and they are superb. I like that they give you access to all regions even tho I live in America.”

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Posted 5 years ago

“Nice proxies for instagram programs etc..”

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Posted 5 years ago

“nice supporting”

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Posted 5 years ago

“Excellent customer service, super fast and reliable”

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Posted 5 years ago

“Excellent customer care, super fast and reliable”

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Posted 5 years ago

“The customer service in the live chat was able to resolve all my doubts about smartproxy , the Support Agent I spoke to was very knowledgeable and helpful, have only received good service from this company.”

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Posted 5 years ago

“website and great service incredible great products but the prices are a little high due to the high dollar price it would be good for them to make promotions to call more customers it grows the company much more”

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Posted 5 years ago

“Best support with smart and fast answers. User interface is also nice”

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Posted 5 years ago

“Lucas Broens is the best in the support team ;)”

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Posted 5 years ago

“Customer support is outstanding! Questions answered in a few minutes at 4AM... Great service, great product!”

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Posted 5 years ago

“I have been working for 1 year in smartproxy, Fast Service,Best Proxy,Fast Support.”

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Posted 5 years ago

“Great customer support - always answer quickly and resolve even the most complicated of problems with ease!”

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Posted 5 years ago

“good customer services”

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Posted 5 years ago

“i just buy my 2nd package and i loved this resident proxy package...and i talk with 1 of live chat member he solved my problem...”

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Posted 5 years ago

“Best place for proxies. Fastest and most reliable on the internet, Look no more!! This is the place for any proxy needs. Ill never go anywhere else”

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Posted 5 years ago

“good jod”

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Posted 5 years ago

“Before approaching Smartproxy, there was a bit of billing confusion before I had resolved my situation. I came into the Live Chat a bit irate, but managed to figure out a mutually beneficial solution between myself and a representative Lucas. He was calm, collected and assertive, which is necessity for customer service. Very pleased with the outcome. Haven't had a chance to test their residential proxies, but I'm keen and confident on their service.”

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Posted 5 years ago

“Customer support representative Herbert Jenner! was very prompt and truly very helpful. Addressed barrage of my questions with patience, provided assistance and helped me to achieve my objective. Awesome!”

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Posted 5 years ago

Decodo (formerly Smartproxy) is rated 4.3 based on 470 reviews