Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.24

4.2 Rating 483 Reviews

82 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.2

Based on 483 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service”

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Posted 6 years ago

“I cant say the service is best . But Support is out of this world. All support team is very helpful and supportive. But They have a person with so much patience and will to help everyone, His name is Herbert Jenner. He can help you out anytime and he have solutions for everything, He is most professional with knowledge for any product related topics. I am associated with smartproxy from past 9 months just because of the support I get from them, Team smartproxy always put customers first. I recommend everyone to opt for Smartproxy for its supports team. All the best team. Keep it up.”

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Posted 6 years ago

“Nicolas was extremely patient and knowledgeable. Spent $75 for my first month and feel like I got my money’s worth within hours. Awesome service!”

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Posted 6 years ago

“is my introduccion and i hope it gona make me happy i aprecciate all the work Y'all doing Respect .. ....”

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Posted 6 years ago

“Very good :)”

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Posted 6 years ago

“Herbert was extremely professional and knowledgeable of the product. Responses were pertinent and I learned a lot.”

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Posted 6 years ago

“Hebert is a good support!”

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Posted 6 years ago

“Good talking, fast reply and liiterally best site for proxy ever. Don't miss a chance, buy here!”

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Posted 6 years ago

“Herbert Jenner is a great customer service representative, solved my problem in seconds, definitely recommend! Legit and trusted. Great proxies too. Spent over +$10k Going to continue the cooperation for the long term.”

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Posted 6 years ago

“I've spent over +10$k with smart proxy, and am going to continue to use their services, as their system and proxies are Unique and perfect to use for automation tools. Especial thanks to their great support representative Mr. Herbert Jenner, He helped me fixing my account issues. Sometimes payment issues jammed due to system security reasons. and he makes things easy. So thank you so much. They are legit and trusted. Going to work for the long term. ;)”

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Posted 6 years ago

“Very high quality proxies. Excellent customer service I always get a response immediately.”

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Posted 6 years ago

“Never buy! I lost my account after paying 100$!”

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Posted 6 years ago

“Best support ever it did take 3 hours but finally we solved it. so good work for the support. My support was herbert jenner.”

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Posted 6 years ago

“Really good service, instant reply with all the information I need! Will definitely recommend to buy services!”

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Posted 6 years ago

“Nice service and 10/10 for support!”

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Posted 6 years ago

“Outstanding quality, great prices, dedicated support. Moved here from Luminati and couldn't be happier! 10/10”

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Posted 6 years ago

“Nicolas Bekmann is a great customer service agent, solved my problem in minutes, definitely recommend!”

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Posted 6 years ago

“My Account is been Flagged so i hate that !”

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Posted 6 years ago

“I especially want to thank Mr Nicolas Bekmann, the time to resume is too fast with explanations, I really thank this Mr who explained me well and helped to put Smartproxy well. thank you so much”

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Posted 6 years ago

“Excelent services. With a cool control panel.”

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Posted 6 years ago

Decodo (formerly Smartproxy) is rated 4.2 based on 483 reviews