Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.33

4.3 Rating 470 Reviews

84 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.3

Based on 470 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 9th March 2026

Came Across WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Help Fight Fraud Case

Anonymous

Anonymous // 01/01/2019

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“Really good service, instant reply with all the information I need! Will definitely recommend to buy services!”

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Posted 5 years ago

“Nice service and 10/10 for support!”

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Posted 5 years ago

“Outstanding quality, great prices, dedicated support. Moved here from Luminati and couldn't be happier! 10/10”

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Posted 5 years ago

“Nicolas Bekmann is a great customer service agent, solved my problem in minutes, definitely recommend!”

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Posted 5 years ago

“My Account is been Flagged so i hate that !”

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Posted 5 years ago

“I especially want to thank Mr Nicolas Bekmann, the time to resume is too fast with explanations, I really thank this Mr who explained me well and helped to put Smartproxy well. thank you so much”

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Posted 5 years ago

“Excelent services. With a cool control panel.”

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Posted 5 years ago

“Very good service and support Seb is the man funny and honest. Fast replies and well working service”

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Posted 5 years ago

“Always on hand and ready to help, very understanding company”

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Posted 5 years ago

“Sebastiaan Baan is a great man. He helps every single query. And There Thomas Vinke is not a Good man for support.”

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Posted 5 years ago

“Very Great Customer Service. Answered Every Question I Asked, and Really Helped Me Understand This More. Shoutout Sebastiaan.”

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Posted 5 years ago

“Great team!!!”

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Posted 5 years ago

“Excellent Customer Service. Price and delivery very good. Will use it again and again”

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Posted 5 years ago

“great customer service, and a decent price as well! very happy”

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Posted 5 years ago

“Amazing customer service! UI isn't too easy to use but if you're an engineer, you can deal with it. Wish they made their cURL builder more obvious in the dashboard and had more cURL examples in the documentation.”

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Posted 5 years ago

“A customer service that doesn't care about its customers. (SCAM) I signed up for their service for one month only. The second month I was debited, without having received a notification email, and without even having received the invoice. So I asked for a refund, which was refused, even though no GB had been used. Clearly customer service prefers to scam its customers, rather than find fair and honest solutions. On top of very slow, low quality IPs, add to that disastrous customer service. -- I'll find better somewhere else, and it won't be difficult.”

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Posted 5 years ago

“High quality proxies and really nice support!”

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Posted 5 years ago

“They reacted super fast 10/10”

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Posted 5 years ago

“Sebastiaan is da best, long live SP and Seb”

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Posted 5 years ago

“Sebastiaan is the best, long live SP and Sebastiaan!”

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Posted 5 years ago

Decodo (formerly Smartproxy) is rated 4.3 based on 470 reviews