Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.40

4.4 Rating 460 Reviews

86 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.4

Based on 460 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 9th March 2026

Came Across WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Help Fight Fraud Case

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best proxy companies out there! Thank you!”

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Posted 5 years ago

“Great customer service and reliable service. I really recommend them!”

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Posted 5 years ago

“They Have The Best CustomerCare ♥”

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Posted 5 years ago

“I use smartproxy since 2019 to make my work easy.. and i have no problem with smartproxy services..everything is going smooth without any issue., The most important is their support is superior..very fast to help some issue with my account.. VERY RECOMENDED SERVICE!”

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Posted 5 years ago

“Great service. Smartproxy a very very reliable proxy provider. The Support team is available anytime. Any time I've had any clarification or need their help, the support Team is super fast to respond and assist. They are very helpful. Would recommend to anyone for the service and reliability.”

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Posted 5 years ago

“10/10 rate for the service in proxy servers, 10/10 as well for the chat support.”

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Posted 5 years ago

“Smartproxy has been a very reliable and fast proxy provider. Any time I've had questions or an issue, their support is super quick to respond, friendly, and helpful. Would recommend.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Easy to use and excellent live support!”

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Posted 5 years ago

“Customer service A+++”

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Posted 5 years ago

“very happey and thanks for the help + you need to dont close the account with out any problem !!!”

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Posted 5 years ago

“Customer service gets ⭐⭐⭐⭐⭐ but the proxies service way over price 5 gb $75. I got 70gb for $50 50ms Response time”

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Posted 5 years ago

“Customer service was quick and nice”

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Posted 5 years ago

“Smartproxy's residential proxies are by far the best I've found on the market. I've been with them for 3 months now and so far so good. Their customer service is an amazing one. Special thanks to Lucas, Sebastian and Nicolas for helping me out setup everything perfectly. Highly recommend them! Also, very affordable and value for money!”

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Posted 5 years ago

“An absolutely amazing company which puts customer service and satisfaction worlds beyond every other proxy company I've used. From their proprietary software built for their users to their care, tending to each customer's different needs, SmartProxy.com is 100% the way to go. After 2 years of dealing with fly-by-night companies, I'm so pleased to have finally found SmartProxy. You get what you pay for and THEN some. Thank you to the team at SmartProxy, you've made my life so much easier and helped me understand the proxy game that much more and for that I am beyond grateful and satisfied with your services.”

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Posted 5 years ago

“I've tried many different services and stopped there. I have been using this service for 4 months already. Technical support at height, proxies are fast and qualitative! I want to wish your team prosperity and success! I apologize for my language, I do not speak English well, I use an interpreter:)”

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Posted 5 years ago

“Great service. Site works great, proxy's are fast, dashboard is easy to use. The customer service is exceptional - you can be online at anytime and get a live person to help you! Highly recommended.”

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Posted 5 years ago

“Excellent customer service. Very attentive customer service and prompt responses”

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Posted 5 years ago

“Great service and great customer support.”

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Posted 5 years ago

“Gr8 GOOD luck”

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Posted 5 years ago

Decodo (formerly Smartproxy) is rated 4.4 based on 460 reviews