Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.24

4.2 Rating 483 Reviews

82 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.2

Based on 483 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and support Seb is the man funny and honest. Fast replies and well working service”

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Posted 6 years ago

“Always on hand and ready to help, very understanding company”

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Posted 6 years ago

“Sebastiaan Baan is a great man. He helps every single query. And There Thomas Vinke is not a Good man for support.”

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Posted 6 years ago

“Very Great Customer Service. Answered Every Question I Asked, and Really Helped Me Understand This More. Shoutout Sebastiaan.”

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Posted 6 years ago

“Great team!!!”

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Posted 6 years ago

“Excellent Customer Service. Price and delivery very good. Will use it again and again”

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Posted 6 years ago

“great customer service, and a decent price as well! very happy”

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Posted 6 years ago

“Amazing customer service! UI isn't too easy to use but if you're an engineer, you can deal with it. Wish they made their cURL builder more obvious in the dashboard and had more cURL examples in the documentation.”

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Posted 6 years ago

“A customer service that doesn't care about its customers. (SCAM) I signed up for their service for one month only. The second month I was debited, without having received a notification email, and without even having received the invoice. So I asked for a refund, which was refused, even though no GB had been used. Clearly customer service prefers to scam its customers, rather than find fair and honest solutions. On top of very slow, low quality IPs, add to that disastrous customer service. -- I'll find better somewhere else, and it won't be difficult.”

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Posted 6 years ago

“High quality proxies and really nice support!”

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Posted 6 years ago

“They reacted super fast 10/10”

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Posted 6 years ago

“Sebastiaan is da best, long live SP and Seb”

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Posted 6 years ago

“Sebastiaan is the best, long live SP and Sebastiaan!”

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Posted 6 years ago

“Smartproxy works the best. I said the best in the market. Before this I have tried 7-8 proxy service but all of them had a glitch either while loading web page or some used to switch to some other location automatically. Then one of my friend recommended me to try Smartproxy. And from the very first day I had no issues like I mentioned above. They have a very smooth service. Ip's are good. The support responds to your query in no time. I would definitely recommend this service. This is totally worth your money and time.”

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Posted 6 years ago

“I give 4 stars, although you have an excellent proxy service, some attendants are very rude and impatient, I have already had accounts blocked due to mistakes with lack of experience in payments via bitcoin ... I simply sent a non-compatible hash by mistake ( I didn't know what the exact hash was but I paid) and the clerk blocked my other account just like that.”

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Posted 6 years ago

“Their proxies are crazy good and work like a charm, I’ve been using them for 5 months now and I love their proxies and their customer service!”

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Posted 6 years ago

“I have been using smartproxy for over a year now. Very reliable and with fast support. Recommended!”

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Posted 6 years ago

“Smartproxy is a great alternative when you're looking for affordable yet high-quality proxy services. The proxy pool is impressive and proxies are also fast, so it's a great choice for businesses working on web scraping projects.”

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Posted 6 years ago

“Amazing customer service”

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Posted 6 years ago

“Amazing service with big pretty guy in support Thomas Vinke he's so nice!!!”

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Posted 6 years ago

Decodo (formerly Smartproxy) is rated 4.2 based on 483 reviews