Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.33

4.3 Rating 470 Reviews

84 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.3

Based on 470 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 9th March 2026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smartproxy works the best. I said the best in the market. Before this I have tried 7-8 proxy service but all of them had a glitch either while loading web page or some used to switch to some other location automatically. Then one of my friend recommended me to try Smartproxy. And from the very first day I had no issues like I mentioned above. They have a very smooth service. Ip's are good. The support responds to your query in no time. I would definitely recommend this service. This is totally worth your money and time.”

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Posted 5 years ago

“I give 4 stars, although you have an excellent proxy service, some attendants are very rude and impatient, I have already had accounts blocked due to mistakes with lack of experience in payments via bitcoin ... I simply sent a non-compatible hash by mistake ( I didn't know what the exact hash was but I paid) and the clerk blocked my other account just like that.”

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Posted 5 years ago

“Their proxies are crazy good and work like a charm, I’ve been using them for 5 months now and I love their proxies and their customer service!”

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Posted 5 years ago

“I have been using smartproxy for over a year now. Very reliable and with fast support. Recommended!”

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Posted 5 years ago

“Smartproxy is a great alternative when you're looking for affordable yet high-quality proxy services. The proxy pool is impressive and proxies are also fast, so it's a great choice for businesses working on web scraping projects.”

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Posted 5 years ago

“Amazing customer service”

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Posted 5 years ago

“Amazing service with big pretty guy in support Thomas Vinke he's so nice!!!”

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Posted 5 years ago

“Excellent service with pretty good uptime and competitive pricing in addition to a fast and professional support!”

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Posted 5 years ago

“Good fast reliable”

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Posted 5 years ago

“Good! Service Good! Response”

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Posted 5 years ago

“One of the best proxy companies out there! Thank you!”

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Posted 5 years ago

“Great customer service and reliable service. I really recommend them!”

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Posted 5 years ago

“They Have The Best CustomerCare ♥”

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Posted 5 years ago

“I use smartproxy since 2019 to make my work easy.. and i have no problem with smartproxy services..everything is going smooth without any issue., The most important is their support is superior..very fast to help some issue with my account.. VERY RECOMENDED SERVICE!”

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Posted 5 years ago

“Great service. Smartproxy a very very reliable proxy provider. The Support team is available anytime. Any time I've had any clarification or need their help, the support Team is super fast to respond and assist. They are very helpful. Would recommend to anyone for the service and reliability.”

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Posted 5 years ago

“10/10 rate for the service in proxy servers, 10/10 as well for the chat support.”

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Posted 5 years ago

“Smartproxy has been a very reliable and fast proxy provider. Any time I've had questions or an issue, their support is super quick to respond, friendly, and helpful. Would recommend.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Easy to use and excellent live support!”

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Posted 5 years ago

“Customer service A+++”

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Posted 5 years ago

Decodo (formerly Smartproxy) is rated 4.3 based on 470 reviews