Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.24

4.2 Rating 483 Reviews

82 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.2

Based on 483 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Very attentive customer service and prompt responses”

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Posted 6 years ago

“Great service and great customer support.”

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Posted 6 years ago

“Gr8 GOOD luck”

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Posted 6 years ago

“Lucas Broens very helpful he resolved the issue with friendly manner. Also Smartproxy help me a lot as border less searching”

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Posted 6 years ago

“I friking loved their customer service very nice and explained me stuff i didnt understand”

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Posted 6 years ago

“Excellent service and proxies. 0 hassle!!”

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Posted 6 years ago

“no hassle contacting support and fast dc proxies :)”

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Posted 6 years ago

“The service delivers on all counts - the Quality of the proxies is the best on the market, the Dashboard & Usability is Simple to use and the customer support is top notch - compared to other proxy service providers - these guys are at the top.”

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Posted 6 years ago

“I was browsing the site, unsure of what to expect or what I was even looking for when the chat bot came up. The bot then referred to Julian M who helped me understand what I was getting into as well as what type of proxy is best for me to purchase. He was extremely patient and helpful. Cheers to this lad, he deserves a raise!”

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Posted 6 years ago

“I am extremely happy to be using the smartproxy service. They are extremely attentive, the service of extreme quality, for those who want to use automation, they are the perfect supplier. I indicate and use it in all my services.”

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Posted 6 years ago

“Dealt with Thomas via Livechat who answered my concerns regarding placing an order for the Micro subscription. Very happy with their level of customer service and the product and dashboard looks great! Thank you Thomas and thank you SmartProxy!”

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Posted 6 years ago

“it is helpful”

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Posted 6 years ago

“proxy slow, price expensive, blank request and a lot of issues”

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Posted 6 years ago

“Fumbled Around with other Proxy Services, then tried this one, 10x faster and great customer service. Thank You!”

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Posted 6 years ago

“Very fast service, and high quality proxy!”

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Posted 6 years ago

“Great Proxy”

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Posted 6 years ago

“Simple, they are the best in this field.”

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Posted 6 years ago

“Very nice. Loving it”

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Posted 6 years ago

“There proxies are very fast”

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Posted 6 years ago

“really truly great service at amazing prices. can't fault them!”

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Posted 6 years ago

Decodo (formerly Smartproxy) is rated 4.2 based on 483 reviews