“Hi Team,
A big thank you to you all at SMC coach hire for your overall excellent service when I hired a minibus to take a party of 16 to Ascot.
You and your colleague, Jake, made the booking process so simple, streamlined, cost-effective and friendly. Customer service at its very best 5 stars.
There were many favourable comments too about the driving of our driver, Terry. Who throughout both journeys showed a consistently high awareness of passenger safety and comfort. No throwing us around on bends, no late braking, no aggressive acceleration just excellent driving skills throughout. (We experienced this in the past using other companies)
The bus was spotless and arrival/departure prompt and at the times agreed. The coach also had a number of features WiFi which was great.
I wouldn’t hesitate to recommend SMC coach hire to anyone looking to hire a coach or minibus and look forward to doing business with you again in the future.
Kind regards
Jimmy Nash”
“I recently used SMC for a day trip and I couldn't be happier! The staff were super helpful & the service was affordable. I would highly reccomend to anyone requiring transport.”
“We had a great time on our trip and it was mainly because the transport service we used was excellent. The driver was on time and was friendly. The customer service was also great and really put our mind at ease. I will definitely be booking again.”
“I booked these for a party for my friends visiting from abroad, the service was as you say in france tres good
The return journey back from the bingo hall was quicker as the driver knew the area really well - 5 stars”
“Blessing to the team at smc. We had a great day out in Great Yarmouth our driver was very patient with us. Our church take trips each year and we take the whole family. God bless”
“What a wonderful company, start to finish. They were so helpful and considerate, and their price for the service was a lot better than any other coach company out there. Special thank you to the bookings team for putting up with all my queries in the build up to the booking date.”
“Massive thanks to our driver Seb for taking us noisy lot on our Christmas doo. We paid for an executive Mercedes which was lovely it had leather seats and USB chargers for our phones. Seb arrived 5 minutes early so we didn't miss our dinner booking. Also, Johnathan in the office was really nice and helped when I was making the booking 10 out of 10 :-)”
“Communication when booking was excellent . The drivers arrived on time for both journeys for my hen party. they were polite and accommodating . I would use again and definitely recommend, Thank you”
“Used SMC Coach Hire for the first time last Saturday, 10th, for a trip to Newmarket with Leytonstone Royal British Legion. We would definitely not hesitate in booking with them again. From the first contact for a quote they are been first class. The price quoted for a 16 Seater bus was very good and any queries I had they always replied to my email within a couple of hour. Our driver Paula was very good and the minibus was spotless inside and out. One of our party was in a wheel chair and Paula couldn't of been more attentive. I would definitely recommend SMC”
