“We hired a minibus to take 8 of us to Manchester Airport from Aberdeenshire ...our driver arrived on time and couldn't have been more helpful ...He stopped when requested and was the same on the return journey 14 days later..The booking was easy the driver was great ....we would recommend SMC coach hire to anyone..”
“Our transportation arrived promptly as scheduled, and the bus was in superb condition. The driver even sent me a text message an hour before the pick-up time, providing me with precise details about the pick-up time and location. However, when it came to our return journey, there was a lack of communication. The contact number I was given remained unresponsive, and I could only reach them via text, where they seemed unfamiliar with my identity and informed me they wouldn't be able to pick me up. Although they couldn't provide an alternative contact number, I was fortunate to have retained the first driver's number, who proved to be exceptionally helpful in keeping me informed. While the pick-up was slightly delayed by 25 minutes due to heavy traffic, I ultimately felt content, despite encountering some stress during our return journey to catch our flight.”
“SMC were an absolute pleasure to deal with. They responded quickly to my request for a quote and gave the best price. The follow up was exemplary in their attention to detail, which meant on the day there were no issues about times or pick ups. Gary our driver for the day was very helpful, courteous and friendly. I particularly like the email, a week before the event, where they gave me all the details of the booking and contact details. excellent service and attention to detail.”
“Booked a return trip for 14 people on New Years Eve, returning the next day. Coach came to pick us up 30mins early and the driver was really pleasant. The coach was lovely, spacious, clean. The driver stopped half way at the services which was nice.
On the way home, they sent a different coach and driver which was fine but this coach was a lot smaller and uncomfortable. It wasn't clean and although the driver was nice, I didn't feel as safe as I did on the first coach.
Overall a good experience and would use again, it just seems as though some coaches may need updating for the price you are paying.”
“The Coach arrived on time and got 30 of us to Heathrow on time. The coach driver was polite and helpful. The coach was a little old - but hey ho - it did the job.”
“Easy to deal with and prompt replies to any questions I had. Booked 2 x 40 seaters, turned up on time no issues. Was given driver details day before. All really good, would definitely use them again.”
“I didn’t travel, but information I received was (10 minutes) late at pickup and just missed hitting another vehicle within 5 mins. Everything else was satisfactory.”
